Make sure the store is open when it is supposed to be, I stood out in the pouring rain doing all of the stupid photos and getting the key. It was 9am and the place was not open even though it said it opened at 8am. Also got charged for a mattress cover that we were not given. Instead there was a dolly in the truck that we did not order or use that was just taking up vital space that we needed in the back of the truck
Ashlyn S
Horseheads Rental Center LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Horseheads, NY 14845
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Frank is awesome
ROBERT JEverything went as planned, truck was clean and ready to go. The gentleman working there was great
JAMES JHorseheads Rental Center staff were excellent and very helpful. Quick and easy drop off location.
John GDo not cancel someone’s reservation because you can want to leave 2 hours early. Ask if they want the protection plan or the fuel plan before they are getting charged double the amount they payed online for it because the retailer canceled it. Give the customer a printout of the total when they ask question why it’s double the price. Not say “ oh we just charge extra”
KAYLANA M