I’ve been waiting for a refund for this item that was never picked up, I haven’t received a response from customer support after reaching out 3x regarding the same problem ( location was polite and courteous, but unable to process the refund)
Kenneth W
Snaps Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Houston, TX 77021
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Very helpful
LAURA DThey have good service and always help everytime I go there
SHAMPALE EI was not given the proper instructions on returning the vehicle. I was told to use a link that was expired. In turn caused me to be charged a $20 fee. I was also charged an additional $15 fee for insurance that I specifically refused when offered during my checkout. I am now waiting on a a return. Which has been an inconvenience due to it taking 3 to 5 business day to be fully returned. I am still waiting to see if my refund will be approved, which is not fair.
APRIL HNothing
REGINALD S