Moving Truck Rental in Houston, TX at U-Haul Moving & Storage of Memorial City

3457 reviews

10220 Katy Fwy   Houston, TX 77043
(Westbound feeder of I-10 between Gessner and Beltway-8)

(713) 464-2713

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(713) 464-2713

10220 Katy Fwy
Houston, TX 77043
(Westbound feeder of I-10 between Gessner and Beltway-8)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage
Truck Rentals

One-Way and In-Town Local Rentals in Houston, TX 77043

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

Customer Reviews

Average Customer Rating

3457 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

Great service

JAMAL R. 
Rating:
5.0

The only issue was I had to drive 16 miles to find what I needed. Even though there are 8 locations closer.

MICHAEL ANGEL T. 
Rating:
5.0

I leaving in Katy but I always come to this location I think one of the best locations all over Houston

MOHSEN R. 
Rating:
5.0

The gentleman that took care of us gave us great customer service and was very knowledgeable. I applaud him and would always come back to the location just because of his service.

ERIC G. 
Rating:
3.0

The actual location we went to pick up from was ok, though poorly laid out with no signs on where to park, where the office was, or even where there was a line in the store. My overall experience was not satisfactory. I put in a reservation online for a pick-up and auto-transport then called to confirm and given a location where they had the equipment. The quote was about $350 with tax. I went to the location and was told I cannot use the pick-up with the auto transport because it's a national policy. There should not be an option to rent a pick-up truck with auto transport if they are not allowed to be used together. At that point, there was no reason for the call at all! We then had to drive in traffic 30 minutes to another location to get the equipment we ended up using, which was too much. We didn't need a 10' truck at all, only a vehicle to tow using an auto transport. Didn't make sense at all. It took close to 2 plus hours for us to get the equipment and ended up getting a higher quote in person - $200 more. When we got the bill, it was more than $400 more than originally quoted. That's a huge jump! I will likely not use uhaul in the future.

JESSICA G. 
Rating:
5.0

There were some issues but every employee went above and beyond to help me. I cannot say enough about the customer service here. Mike and Roger are professional, caring, and an asset to the company. Thank you!

KIMBERLY F. 
Rating:
5.0

Roger Callaway was very helpful and professional in helping us pick up our truck rental and resolve an error by reservations on our pricing. He gave us great tips about the truck operation, how to get help if needed, and walked us to the truck to make sure we were comforable with everything before leaving. A great experience because of Roger!

JAMES D. 
Rating:
5.0

The only bummer was that we had to drive 2 miles out of the way to get gas. I wonder if the price of the gas at U-Haul would have been any worse than the extra $1.88 we had to pay for the extra mileage.

Joey Z. 
Rating:
4.0

Uhaul kept changing the location and date of my vehicle pickup

Daniel L. 
Rating:
5.0

Awesome service. Nice people. Equipment well maintained. THANKS!

John B. 
Rating:
5.0

Sharon was fantastic!!! Excellent service!!! Will rent again from this location.

STEVEN B. 
Rating:
5.0

Great experience.

Lawrence C. 
Rating:
3.0

I'm disputing the gas mileage charge. I returned the truck with the same gas amount and have the picture of before and after showing the same amount of gas on the meter.

THOMAS N. 
Rating:
4.0

don't like the app

AUSTIN V. 
Rating:
4.0

Windshield was filthy.Someone sprayed soda all over inside and it made driving into the sun hazardous. The exterior mirrors were also filthy. I should not have to clean these things!!!

SUSAN G. 
Rating:
5.0

So easy - I pulled up, a nice lady met me outside, took the keys & said she would take care of everything. I was then on my way. Took less than 5 minutes!

Cynthia C. 
Rating:
5.0

Everyone was VERY helpful. Pick person as well as the drop off person!!

SHAN S. 
Rating:
5.0

Just keep up the good work.

JORGE S. 
Rating:
5.0

Great service all the way around!

SARAH MARIE K. 
Rating:
5.0

Nothing. Was quick, easy, and trouble free. Owner was very friendly. Will come back.

James A. 
Rating:
5.0

The worker that was there when I dropped it off was more then helpful , didn't took no more then 3 minutes to get done & that includes unhitching the trailer of truck

ROY B. 
Rating:
3.0

The car hauler very easily could have destroyed my front splitter. This is design flaw,

WILLIAM G. 
Rating:
4.0

The tech was very helpful.

MCKENZIE B. 
Rating:
3.0

Unlimited mileage

VERONICA W. 
Rating:
1.0

When checking in, the customer agent kept being a smart alec. He kept blaming computer for pricing issue or me. All he needed to do is fix it. When returning the trailer, the return agent was asking me for cigarettes and would not even unhook trailer. Overall, very bad customer service from pickup to return.

GABRIEL R. 
No reviews have been submitted for this location.

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