I had my storage unit for over 12 years. I was always treated kindly, professional, friendly. I will and have recommended U- Haul to family and friends.
NANCY H | Overall ExperienceSelf Storage Units in Houston, TX, 77043
U-Haul Moving & Storage of Memorial City
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Muy bien servicio
Adolfo M | Overall ExperienceHave used this U Haul facility for truck rental numerous times. Our first time renting a storage unit. Will do it again when need storage in the future.
KATHLEEN A | Overall ExperienceSee above notes
Louis D | First ImpressionsI was broken into twice in the time I rented and lost in excess of $10,000 in items. Stop advertising as a high security facility which this is not. No help with security footage or police assistance. Disappointing.
Christopher R | Overall ExperienceThe manager and the front counter clerk that worked on 10/20/25 were very knowledgeable and courtesy and polite. The manger was awesome very helpful and professional.
RODENY J | First ImpressionsUhal from this location is very busy but the staff are really nice and understanding. The manager is really nice they help me Thank you
Maria C | Overall ExperienceNeeds to stay open for customers that get off work at 5 o'clock it should stay open between 8 and 10 pm
Donichica B | Overall ExperienceHappy
NOE N | Overall ExperienceNeed to keep area free to enter storage area
Carolyn C | Overall ExperienceMy rating for the storage facility is primarily due the customer service, the issue lies with the staff. While the manager was very helpful, the ladies at the front desk were rude and showed a lack of respect for customers. One of them, in particular, treated me terribly. When I asked for information about the contract, she rolled her eyes and responded in a very disrespectful manner. Unfortunately, I didn't catch her name. I trust this issue will be addressed, as I believe the facility has great potential. Thank you for your time and consideration.
adrian s | Overall ExperienceGreat job by all!
RENE C | First Impressions