My rating for the storage facility is primarily due the customer service, the issue lies with the staff. While the manager was very helpful, the ladies at the front desk were rude and showed a lack of respect for customers. One of them, in particular, treated me terribly. When I asked for information about the contract, she rolled her eyes and responded in a very disrespectful manner. Unfortunately, I didn't catch her name. I trust this issue will be addressed, as I believe the facility has great potential. Thank you for your time and consideration.
adrian s | Overall ExperienceSelf Storage Units in Houston, TX, 77043
U-Haul Moving & Storage of Memorial City
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Drive Up Storage
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![Example storage unit layout]()
Small
5' x 10' x 9'1-2 Bedroom Home
Size Guide- Rate:
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$89.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $89.95 Per Month
1 Unit Left!
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![Example storage unit layout]()
Medium
10' x 10' x 9'2-3 Bedroom Home
Size Guide- Rate:
-
$129.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $129.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 15' x 9'2-3 Bedroom Home
Size Guide- Rate:
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$174.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $174.95 Per Month
-
![Example storage unit layout]()
Large
10' x 20' x 9'4 Bedroom Home or larger
Size Guide- Rate:
-
$229.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $229.95 Per Month
Indoor Storage
What Is Online Move-In / Rent Now?
-
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2890 W Sam Houston Pkwy S, Houston, TX 77042 View Available Units3.5 miles from this location -
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2305 S Voss Rd, Houston, TX 77057 View Available Units4.2 miles from this location
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Great job by all!
RENE C | First ImpressionsOnly below average because I had numerous items stolen from my unit.
kerwin c | Overall ExperienceMaybe a new regional manager would be a good start. Like the old site manager who didnt care about site security by not not making it a priority to fix or replace the Main gate drive up gate. Uhaul corp called me with a "great deal" so i said yes! Well just like all great deals that seem to good to be true well they are not. its not corporate fault that they see a rental coming up in a couple of days and sell it to someone on the list who wants to buy. Nor can a branch tell a renter to be out on a specific day. in other words i got screwed thank you
William M | First ImpressionsOne of the employees was playing on her laptop and couldn't answer any questions or know how to work computers.
marjorie h | Overall ExperienceOffice staff was especially knowledgeable and friendly.
LEORA S | Overall ExperienceVivian was amazing very professional and kind and respectful to me I loved working with her.
HARVEN W | Overall ExperienceMost of the staff is very rude. They had a good manager that they ran off months ago. My storage sign up was horrible. They messed up my account. I had to call to pay every month. I couldn’t do it on the app never again.
Roshan N | Overall ExperienceThis mistake should never happen.
DON C | First ImpressionsThank you for the great service!!
Sam G | First ImpressionsTerez and Roger (store manager) were very very helpful, really good with customers.
Wei L | Overall ExperienceThis UHAUL center has the most friendliest staff I’ve ever dealt with in 30 years. Consistent, genuine, friendly customer service.
Glenn F | Overall ExperienceI gave a poor recommendation for the simple reason that I vacated my storage space at #911 that I’ve had for many many years and I did so just some of days after my payment was auto deducted, then I find out you have a “rule” that I was not aware of… that you do not prorate a refund and that is not right!
Carlos M | Overall ExperienceEveryone here does a great job at customer service I have great greetings everytime I come by to visit and pick up items to storage
aubrey h | First Impressions