Great service from the owner. Super helpful getting set up and returned.
duwayne m
Walters Auto Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Houston, TX 77067
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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The truck wasn’t clean at all and it have webs on it
Latara JMy pickup was moved to this location, which put it farther away from my loading point. The gentleman was nice, but gave me the wrong keys to a truck smaller than what I paid for. Had to go back for the correct keys. The truck was extremely filthy and sticky, there was trash in the cab as well as in the back that had to be cleaned out. I had drop off location set to the town I was moving to, but it was changed by the man at the desk to his sister location 40 miles away from my final location. I was unable to turn my truck in when I was done and had to wake up extra early to call the first location open. I had less than 2 hours to speak to someone and correct returning location to someplace local, and return my truck. I ended up having to pay for extra miles because of the switch up on both my pick up and drop off location, 30 extra miles between both changes. I otherwise would have been able to keep my rental within the alloted complimentary mileage.
Alicia AWay too expensive for one day rental.
Oscar EI was given the wrong truck at the pickup location. When I tried to correct the mileage before leaving the pickup location, the system would not let me update the mileage and the representative did not know how to correct it. So he sent me to another location and that's where they discovered that I was assigned the wrong truck number, and that was the reason for the mileage discrepancy. The manager at the other location was able to correct the issue, but the overall process took over an hour to get resolved.
William R