The personnel I dropped the trailer off with was asleep when I arrived and unable to provide any documentation for proof of return and receipt of the trailer. I felt uneasy about the situation and was fearful I would have further issues like U-Haul stating I did not return the trailer. I eventually received a receipt so I am hopeful that all is well.
Liza Y
Westchase Resale
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Houston, TX 77077
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I had a very good experience
Hazzaa MThey even tried to steal my item I left by mistake. The truck was filthy from the inside of the truck to the back of the truck
COURTNEY WNobody there at pickup time. Had to wait for them to drive to the location. One of the two safety cables missing safety strap that prevents it from coming off.
Leon CA couch was in the back of the uhaul when I picked it up. Because we were dealing with this surprise, I forgot to take a picture of the odometer. They ended up charging me for an additional 7 miles. Also, the gas tank was on an 1/8th and the owner of this Uhaul told me on the phone that if I returned the truck with a 1/4th or more, I would receive a $14 credit. I returned it with almost 1/2 a tank and received no refund. The owner is a liar and a cheat.
LYNN A