The truck was not properly aligned or balanced. While driving, the steering wheel was tilted to one side. One of the front lights was not working, so at night I only had one headlight. The back of the truck was dirty and had a bad smell. Overall, this was not a good experience with my U-Haul rental.
Joan M
Federal Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Houston, TX 77007
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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poorly trained clerk but otherwise OK.
WILLIAM SThe clerk was new and needed better training. She didn't do plus selling like a normal clerk so I had to remind her I needed to rent furniture blankets and then she put them on a new order instead of all in one like my previous U-Haul experiences.
WILLIAM SI was not aware of where the business was located, it is not a normal U-Haul location. Very confusing.
Destiny I