Start by not charging your customers for two days when tenet only had it for one. I rented it on the 24th and returned it on the 24th. It was also not easy to get the key and I was told by the instructions to put the key in the Dropbox once I was done then to hit continue on my phone. When I hit continue it then asked for a pic of the mileage. I couldn't take the pic because the key was already in the box. I want my $40 back. Just because they didn't check to see if the truck was returned for two days does not mean I didn't return it. This was a scam and I won't be using them or recommending them again.Bethany H.
Richter Self Storage Hudsonville
U-Haul Truck Share 24/7© Location
Hudsonville, MI 49426
Always Open On Your Smartphone
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It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.
One-Way and In-Town® Rentals in Hudsonville, MI 49426
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- 2.5 Average Customer Rating
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The ride was horrible and bouncy and it damaged some things of mine. Need to be up on repairs moreNick S.
I did not like the online and contactless pickup. It was not clear to me how this would work and added a lot of extra time on my part. In the future, if my pickup gets changed in this manner I will cancel and take my business elsewhere where I am able to interact with a person.Steve P.