Southside Marathon was great. My gripe is with U-Haul. I made a reservation for my town, only to find out 2 hours before pick up that a truck was not available and i would have to travel 30 miles out of the way, so 60 miles total after return, since it would have cost more to drop off at my original location. U-haul refunded $50, but i don't think that makes up for the extra miles i had to drive.
RYAN H
Southside Marathon
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Huntington, IN 46750
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Customer Reviews
- 4.5 Average Customer Rating
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The truck I rented worked out fine. But… I chose the truck to relocate some household items from one storage unit to another. The storage building was only 3 blocks from where we picked up the truck. I rented the truck for $28.00 I had my own insurance card out but the dispatcher refused to look at it. Instead he signed me up for the added $13.00 insurance I didn’t need. I didn’t find U-haul to be low cost at all. My total bill was over $53.00 for 5 miles of driving. I felt I’ll been scammed.
GLEN EGentleman that helped me checkin was great! Very helpful!
MATTHEW SEasier locks to open
Tiffnaey DAlways have good customer service but this unit was very maintained. The back door needs two people to open it and the lock stick crazy bad were you have to fight just to open or shut many times. Not a typical haul experience.
WILLIAM M