Great Experience and customers service was awesome!!!!!!!!
john c
Gas Mart 7
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Imperial, MO 63052
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I was not asked if I wanted the extra charge for the safe travel. When I booked it on the app I denied the request. I did not want the safe travel.
BRYCE CHave better communication and make sure truck is fueled up. It was on empty when I picked it up and needed to be swept out.
DON SI had to pay for an additional 2 gallons of fuel for a total of 8.50 dollars because they said tank wasn’t at 3/4. Tank full well your fuel gauge on the truck doesn’t have line so you can’t tell it was at 3/4. When park on flat surface it was at 3/4 and when park in parking spot that wasn’t level and fuel gage shows something else I shouldn’t be charged for a none level parking spot that showed a different fuel level
RODNEY LI had backed my van up to the trailer....partially in a right turn lane to connect. The rep had put the trailer on the hitch and connected the chains by the time i got out and to the back of my van. The trailer light connector was connected. The rep said you are go to go my man. I drov home, about 10 miles. Once home i proceeded to load my motorcycle. Luckily i was pushing it. The trailer came off the ball and rolled forward hitting the rear gate of my van. I have a nice dent and scratch now. O realized the rep had only turned the knob a couple times and it was not fully seated. A week later when i returned the trailer O asked the same rep on how to rectify this issues He says call Uhaul because he was only a 3rd party dealer. So, here I am. I do have time stamped pictures from the day i picked it up.
DONALD N