Box to retrieve the key was around the corner on the front of the only store on the block. Was no where near where it was described in the app. Also I had originally picked a location so I could actually speak to someone during pick up but you all changed my pickup location a couple days before pickup because you said my rental was no longer available at my original selected pickup location. My only option was to pickup at another location and do self pickup. For first timers self pickup was not easy to navigate and having to provide two more validation options was a bit annoying.
James P
Garfield Park Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Indianapolis, IN 46203
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 1.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkThey are trying to swindle people out of extra money that’s not due! It’s Ludacris and unacceptable never experienced this at main uhaul establishments. Poor Poor Poor
SARETHA R