The attendant said the company that hitched the trailer on should have turned the hitch over to make it higher so the trailer was level and safer.
DOROTHY W
Indy Rental & Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Indianapolis, IN 46217
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Nothing very friendly.
RONALD GAwesome
RONALD PI rented a trailer from this location, stood in line for 30 minutes, 2 counter persons were working, one was the owner of the business who eventually took the time to help me, after she finished with all of the patrons (regardless of where they were in line) who were there for her business's rental equipment. There was also another couple in line behind me who were renting a truck and a car dolly, they came up right after me and were being helped by the other counter person. Once the owner knew that they were renting a truck she started up a conversation with them, completely ignoring the fact that I needed my trailer. At one point when I kindly asked her to finish my transaction (Which all that was left was to hand me my signed contract and connect my trailer, because I obviously don't possess the skills to do it properly.) She raised her voice to me and told me to go wait outside. I stood there and bit my tongue, 10 minutes later she finally took me to the parking lot and connected my trailer and then told me that all of the U-Haul business was commissioned based and that truck rental was going to make her more money and that trailers don't make that much for her business. I left with my trailer and did what I needed to do. I will never rent from U-Haul or recommend U-Haul to anyone as long as this store is in your network. She does not care about your customers and makes it very well known.
DANIEL NHad a great experience! Friendly, competent, helpful! Thank you!
MICHAEL D