I was assured that the vehicle would be checked in by 10 AM, Monday, as I returned it at 1PM Sunday. I attended the office at 11 AM. Kelly said she would have my final statement by 1PM. I called at 2PM. Kelly was rude and argumentative on the call. She said she was checking the vehicle in at the time. at 4.45 I attended at the office. Kelly made no apology. All she said was "Did you get an email.?" She had clearly not done anything. She then kept me waiting while checking the vehicle in. This is the first and last time I will use U Haul. The online system is a joke, I can not access the account, as it says my email is not recognized. Yet you send me junk emails about free storage units. I would not even recommend U Haul. William Folds Hall
Moving Truck Rental in Indianapolis, IN at Indy Rents
Moving to or from Indianapolis, IN 46217? Get FREE truck rental rate quotes at Indy Rents.
Get FREE moving truck, pickup truck and cargo van rental quotes at Indy Rents
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Indianapolis, IN.
Cargo vans and pickup truck rentals in Indianapolis, IN
U-Haul cargo van rentals and pickup trucks in Indianapolis, IN are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Indianapolis, IN 46217. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
I rent from u haul often. This location is a place I avoid. I have actually paid more than triple to rent from enterprise so I dont have to go to this location. I have been to this location a handful of times over the years with my self or a family member and its always chaotic. The store is a mess. The lady at the desk will be in the middle of helping me and step away and help someone else. Its always a disappointing experience. Going to this location is always my last of last resorts for renting. I typically use East street or Johnson tool rental and they are great. Those two locations get me in and out and make my experience great. The truck I rented from Indy Rents this week was past due for an oil change so when I got the truck so it dinged at me the entire week. That shows poor maintenance. Im a small business owner and I can over look at lot of things but wasting my time is not something I tolerate. I was so irritated when she was checking me out and got up in the middle of our transaction to help someone else. We were almost done she got up to help him unload his return forgot her keys came back inside to unlock the gate unloaded him checked him out then finished my transaction... actually that made my experience bad enough I'll never be renting from them again. I sat there just waiting to swipe my card for 15 minutes while she helped the other person in the middle of my transaction.
Great places to rent from
Great service , great truck thank you !!
Upon returning the vehicle at 9 am no one was on location and I had to call a phone number to advise on what to do with the keys etc. Somehow from the pickup location I guess I was given the wrong vehicle as 2 days after returning the vehicle I was charged an additional $2216 dollars for driving over 5000 miles above my given limit. Well, this was not so as I drove the vehicle within the miles allowed and it took some 3 hours to get this taken care of and credited to my credit card. I guess I would recommend Uhaul as we all make mistakes.
I was charged $45 for cleaning when everything was removed form the vehicle. I am awaiting a response on why this was charged.
Dropping off equipment and was bombarded by owner because of me placing the trailer in the only spot available to not block any other trailers, gates or roadways. Cussed me out, told me to move another trailer by hand to make room then sped off squealing tires.
Business was easy to deal with. I went in, booked my vehicle for the next day and it was clean and ready as promised. The online check in was easy and I recommend it. Individuals were sincere and you could see they had a rapport with their customers. Will rent from them again as needed.
Kelley was great keep doing what your doing
Owners were very helpful with trailer rental and setup. Would recommend to anyone looking to rent!
Amazing customer service!
Great service. Omar
Very unprofessional staff. Not a good experience with U haul as a whole this weekend. I have always used Uhaul in the past but I would be hard pressed to use Uhaul in the future.
I put gas in truck, turned in receipt, and was still charged for gas. It was not a big charge but it should not of been there. I also thought I was not going to be charged for mileage unless I went over 100 miles. I used less than 100 miles. But the biggest problem was I ordered a van, received a truck, and it took 45 minutes to pick up a vehicle when I made the reservation a week and a half earlier.
If you need a uhaul/ or storage come here. ! Absolutely great service. Kelly was super seeert and helpful and really cares about her customers!
Excellent rental location!!! We have many to choose from and I wouldn't go to another location!!
The owner Kelly is always(!) so rude!!!! She is unprofessional and not helpful. Yes I made a mistake by returning the key to the wrong spot but there was not reason to be disrespectful about it. A helpful gesture of at least I was returning it to the spot it came from was not that bad. Also there is very little cell phone service in the parking lot making the app difficult to use. WiFi would be helpful.
The online reservation system from uhaul sent me the wrong pick up location. Both locations were great at getting it resolved for me though.
This was so easy and convenient! Pick up AND drop off! And Kelly keeps the trucks SO clean! Great experience!
Everything was fine
Kim was unhelpful and rude. Called day before to Verify availability to rent a truck. Told me none available even though U-Haul app said there was. Next morning having not located a truck I drove to several U-Haul stores to view trucks on lot vs trucks showing availability in app. Indy Tentd had a truck available. Rented it. Needed blankets. When talking to operator as Kim was late opening business I was informed to wait on Kim to get the things I had ordered (pads). Once finally speaking to Kim she told me I was not a priority and had to wait till she took care of everyone else. I was the first one at the rental place that morning. My rental time was 8:00am for 6 hours. I was there at 7:42am to ensure I could leave at 8 to maintain the 6 hour window. I was forced to call the operator again and she was able to work her magic in the system and by pass Kim and get me on the road. I pulled out at 8:44am. No pads. I was charged for them. Also I was just charged an additional $26.00 After my payment without reason. Truck I rented was dirty and only 7/8 tank of gas. I returned it in the same condition. I returned it in less than the 6 hours I rented it for. Explain additional charges.
This place" indy Rents" on southport was excellent..they did everything..to make us comfortable after the first uhaul place,didnt have our vehicle,due to booking person on the first call uhaul line. Reserved it wrong..there shouldve been a follow up as soon as it was reserved..to confirm...
Although not a reflection on the specific location, the process for renting through the 24/7 online service was awful and I would never do that again.