Hell no. I can not recommend this location to my worst enemy.
Camillus I
Super 8 Indianapolis South
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Indianapolis, IN 46227
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkI still haven't gotten my credit for being overcharged. I was input for 60 miles and drove under 30. I was charged $111 and my total after turn in ended up being $66. Where is my $45?
Christopher CStaff very friendly and helpful
Joshua HAfter a couple of minor hiccups when checking in, the rest of the experience was good. I especially like utilizing the app for check out, much simpler than other times I have rented a unit.
Kevin LVery disappointing experience with U-Haul. I reserved a 26-foot truck over a month in advance and the pickup turned into a complete mess. The original pickup location was in a really sketchy building. I went up to the floor where the U-Haul office was supposed to be, and there was nobody in the office. After figuring out that I needed to do a mobile check-in, I found the key box on the side of the building, only to find that there was no key inside for my truck. I called U-Haul and they gave me the codes for all of the lock boxes on the side of the building. I checked every one of them, and none of them had the key to the 26-foot truck I had reserved. U-Haul then sent me to another pickup location, which was out of a sketchy Motel 8. When I walked up to the front desk, they didn't even have my reservation. It took multiple phone calls and a lot of back and forth before they finally got the reservation switched over and I could actually get the truck. This completely screwed up my moving plans. I had people scheduled to meet me and help load the truck, and because of all the problems with U-Haul, everything was pushed back and caused a huge amount of unnecessary stress and inconvenience and extra costs. The U-Haul representative I spoke with assured me that someone would reach out to me to resolve the issue. I still haven't heard from anyone. I do not expect this kind of experience from a large company like U-Haul. Having a reservation made over a month in advance and still not having a truck or even the correct pickup information available is completely unacceptable. I am still waiting for a call.....
Jeffrey T