When I made my online reservation I requested 2 utility dollies and a dozen furniture pads but they only had 1 appliance dolly and 1/2 dozen furniture pads. We were charged only for the equipment provided but I didn’t get what I was expecting. The pick up and drop off was easy.
Joanna B
Wernet Enterprises
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Inver Grove Heights, MN 55076
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkFirst of all, I couldn't make the reservation online, so I went to the location in person; when the contract was drawn up, it wasn't done the way I had requested, and the terms, conditions, and extra charges weren't explained to me. The truck was dirty, the steering felt loose, and the passenger door didn't close properly; the door actually flew open on the freeway, and I nearly had an accident.
Bryan UHard to get in because of all the vehicles.
Terry BI was very impressed with how easy the process was to rent a vehicle. The truck was spotless inside and the outside was in very good condition. I would definitely recommend this location to anyone looking to rent a vehicle.
fred aWe tried using the mobile app for pick up, but it was glitching. The guy helping us wasn’t very happy about it. I felt like I was getting yelled at by a parent. (I’ve rented using the mobile app many times- it wasn’t “user error”. Next time, I’ll choose a different location.
Darryl G