You should honor the original service location from the reservation. I requested a pickup in Salem where an actual person would check me in/out. I was changed to an unstaffed pickup in the middle of nowhere with very limited help with instructions on how to conduct the pickup. Also, no one answered the phone provided for the contact info for the pickup location despite multiple calls. The truck also had an error message for the tire pressure system that was always on and blocked the odometer reading, making it difficult to determine how many miles I had driven.
John B
S&A Auto Repair & Towing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ipswich, MA 01938
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- 3.0 Average Customer Rating
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