I was charged a three of four tolls dated in 2020. I have the screenshot of the charge but it won’t allow me to attach it here.
MATTHEW S
Irving Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Irving, TX 75062
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Front desk staff was extremely helpful and pleasant all around.
Talarisha BI pumped full tank of gas at the pump right beside the dropoff location. I received my bill the next morning. I was still charged $20 gas fee. I called to inquire about it. The employee told me the gas measure on the dashboard indicated gas wasn’t pumped. I even sent them screenshots of my credit card showing gas payments. The charges have not been reversed on my credit card.
ADHNAN Stook a long time to get the keys even though I had already made the reservation. Everything was already registered. The lady helped someone up front and then disappeared to the back. It took me over 45 minutes to get the keys. And the same thing happened when I returned them. Terrible service.
REINALDO GCustomer service needs improvement. Agent was more preoccupied with her knitting than helping me check out my rental. Acted more annoyed that we interrupted her knitting.
KHARN P