The 2 male employees working at the time were wonderful. The owner was awful!!! He said the furniture blankets were in the truck as he put them in there himself. His attitude was less than customer friendly. They were not - we had to pick them up the next morning. The experience of picking up the rental was a nightmare, but the 2 gentleman were terrific about fixing everything.
Moving Truck Rental in Jackson, MI at U-Haul Moving & Storage of Jackson
Moving to or from Jackson, MI 49202? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Jackson.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Jackson
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Jackson, MI.
Cargo vans and pickup truck rentals in Jackson, MI
U-Haul cargo van rentals and pickup trucks in Jackson, MI are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Jackson, MI 49202. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
once again, your website sent us to the wrong address. They had moved two months ago and had to go to another location. Your mobile app will never be recommended and I personally will never rent from your online service again If I ever use, I will deal directly with the location.
Truck was old but it got the job done!
Very friendly staff and went above and beyond to get me a better deal
Im highly upset ibe lost my mother whom was my bff. I end up having to move her stuff fem her home into storage needing a truck. I end coming to location and waa told if i needed any changes for me to call. Well i had one of my help get hurt end up having to call to see if it be ok if i be a lil late i was told no problem which she put in turning in at 5 i was 20mins late. I got charged for another whole day which i was just told i got 7days to pay or its 30 more dollars thats goin be added. Im upset cause i was told and ahe put in 5 i came turn truck in i made it exactly 5:20. Twenty mins late and put the gas back like when i got it. Now im still having pay more. And im not understanding why whn i got an ok frm when i call the office. Not right nor fair period. And i deal with only uhaul all the time but dis makes u not to fool with thm cause its always SOMETHING. Very much disappointed to point i wanna talk to cooperate seriously and make a complaint.
Much longer ti get through the check in process than I would have expected.....and yes I did the online checkin prior to picking ulmy trailer.
Cab smelled like marijuana; felt sick when done; would appreciate a partial refund
Larry was especially knowledgeable and helpful.
PASS ON A HAPPY BIRTHDAY TO THAT HELPED ME CHECK IN. STAFF WAS GREAT AND FRIENDLY
Very friendly and knowledgeable staff. This is the second time in less then a month that I have rented a trailer from them, and they are excellent.
Make sure the trucks have been looked at by a mechanic.
Picking up the 10 foot truck could have been faster. The system seemed slow and cumbersome. Returning the truck went much faster. The system, not the employee, was the problem with picking the truck up. Try streamlining that process a bit. I will continue using Uhaul from this location again. The employees are the reason.
The equipment was very clean, but not well maintained at all. The trucks transmission light was on the whole time, it had a tendency to sputter when stopped at a traffic light, had about as much power as a vacuum cleaner, and was generally a vehicle that should have been retired.
Update the outside of trailer, it looked very very old, the passenger tire was low air two times on my trip, if you looked at the tires the driver side tire looked new and in great shape, the passenger tire looked older which probably explains why I had to put air in it a couple times. However, the staff there at this location were SO ABOVE AVERAGE, 2 people in particular...Dan was so awesome, he installed my hitch on my car fast and it looks so good, very friendly and when I rented the trailer he hitched it on for me. And when I returned Kalise stayed over her shift in the bad weather day to help me unhitch the trailer!!!!!! We also discovered that one of the chains had broken at some point (scary)!!!! Anyways these 2 people are the reason I would come back to a business over & over, the trailer however....please update/repair it.
Pick up and drop off was convenient. Staff was helpful and knowledgeable. Rented a 10ft moving truck and was very clean inside and truck was in good condition overall.
Did not use the 2 doz. blankets I rented and was told I could not get a refund/credit for returning unused ...I thought that was a bit un-customer friendly, but really the only negative! I also sent an email to your customer service re this...not a big deal, just $12, but fell a credit would have been best for customer relations!
Unfortunately the trailer leaked and damaged our dresser
I had to scrape ice off the windshield - thick ice in places. There was no scraper in the truck so I used the scraper from my car. It's winter in Michigan and snow and ice can come along at any time, so I would have expected a brush/scraper in the vehicle, even if it had been clear when I first arrived. I didn't notice I had received a text about checking for damage until I had the truck about 2 hours, so it was too late to do anything - i was not told I would be receiving that text by the staff and they did not ask me to inspect the vehicle. Otherwise the equipment worked well and the default 4-hour time window for basic rental was perfect for me. The location is convenient and the staff was polite and courteous. . Checking in and out was easy and well-marked.
I don't know where to begin.. There is not enough space to type it all. It was a nightmare.. if you care about customer service please give me a call at 517 960 1710. Shawn Hamlin
I was given a truck that was too large for the items I mentioned when we booked it... costing us more money!
Everything went perfectly on both ends! Good 1-way rental experience.....
It took at least 45minutes to get my trailer which had a lot of debris inside and one tire which was almost bald.
I was pleasantly surprised at the condition of the truck. The service was great and they provided good feedback related to my trip.