Staff is really good. Smooth transition and helpful
daxesh p
Do It Yourself Philips
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jacksonville, FL 32256
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I was very disappointed with my experience at this U-Haul location. The employee’s customer service was unprofessional and disrespectful. Instead of handing me my change directly, they placed the money on the counter, which made me feel singled out and disrespected. Based on the interaction, I left feeling that I was treated differently than I should have been. In addition, the employee appeared to have very little knowledge about U-Haul’s services and policies and was unable to answer basic questions or provide accurate information. I expected courteous, knowledgeable service, but unfortunately, that was not my experience. I hope management reviews this incident, provides additional training, and ensures that all customers are treated with respect and professionalism.
Jasmine GNo after hours drop off. Was forced to keep truck overnight and was charged for another day of rental plus extra miles. Not a happy cut!
Walter SNothing. My overall experience was great.
Troy F