First, the right side view mirror is broken. You cannot set it and it swings so nothing is in view. This is EXTREMELY DANGEROUS! Second, the check engine light is on so it needs attention. Finally, this is a U-Haul problem, not a problem with the distributor. I signed up online but the times got screwed up. I went to the initial location but they did not have the truck I needed at the time I needed it. So they sent me to another location but failed to include the hand dolly, mattress cover and a dozen furniture pads. I was able to get everything resolved but they needed my DL number, credit card and address. All this should have been handled up front. Instead, it took over 30 minutes the day of my move.
Karl B
Atto Finale
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Louisville, KY 40299
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Customer Reviews
- 4.5 Average Customer Rating
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Truck was in good shape. Scott is a great guy. Enjoyed our conversation.
John FThe 6x12 trailer, even empty, is too heavy not to have a tongue jack. When returning after hours, I couldn’t lift it off the hitch ball by myself. I had to use a scissors jack from my vehicle to jack it up off the hitch ball. A tongue jack on the trailer would be very helpful.
Tom TYes. Fuel injection was frezzeee i paid $43 for 50miles . Scammed crazy
BHARGAV BThe truck was parked in high grass and had to walk through it to take picture of the side of the truck to check it out. better if on pavement because of bugs and ticks
NICOLE L