U-Haul Moving & Storage of New River

U-Haul Moving & Storage of New River

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Address

425 S Marine Blvd
Jacksonville, NC 28540

(910) 455-2717

Driving directions

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

Moving Truck Rental in Jacksonville, NC at U-Haul Moving & Storage of New River

Moving to or from Jacksonville, NC, 28540? Get FREE truck rental rate quotes at U-Haul Moving & Storage of New River. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Jacksonville, NC will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of New River

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Jacksonville, NC.

Cargo vans and pickup truck rentals in Jacksonville, NC

U-Haul cargo van rentals and pickup trucks in Jacksonville, NC are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Jacksonville, NC, 28540. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Jacksonville, NC, reserve a van for your moving needs from U-Haul Moving & Storage of New River!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Shawn B. on 9/24/2016
Rating: 5 out of 5 stars

Jason the Mgr runs a great shop. All staff was helpful and friendly. When checking back in John was ready to assist me the minute I pulled in. Whole process was made easy. Much better job then the uhaul place across town.

Todd P. on 9/23/2016
Rating: 5 out of 5 stars

The vehicle I rented was a 24-foot truck and it had approximately 180000 miles on the odometer but I believe that could be the second time around. As we drove down freshly paved roads the dash was vibrating so violently and loudly, to the point that it will likely come off soon. The headlights turned completely off at one point while I turned the windshield wipers on. The side indicator lights or parking lights on the front of the truck will go off and on during the course of the trip intermittently. The steering gear box is extremely loose and has a whole bunch of play in it. The cigarette lighter did not work to be able to charge navigation equipment, the approximate gas mileage on this vehicle ended up being around 6 miles to the gallon and due to the hard time it had staying up with traffic while going up hills and all of the other things that are beginning to go wrong with it I do feel like this truck needs to be retired.

Bobby W. on 9/18/2016
Rating: 2 out of 5 stars

Have a trained employe with a trainee or train your regular employe better, just because it's raining and they did not want to get wet they just told me to go find my truck somewhere in this location. Requested a dolly and since it was raining just pointed where I could get it. Would not rent a truck from this place again. Also had my order for reservation wrong 4 times.

MICHAEL A. on 9/18/2016
Rating: 4 out of 5 stars

The staff was very professional and helpful.

Tori M. on 9/16/2016
Rating: 5 out of 5 stars

Great experience overall! Would recommend

MIKE J. on 9/13/2016
Rating: 1 out of 5 stars

The service representative, Mr. Dylan (last name?) was polite and professional. The manager, Mr. Jason Bethea, was completely unprofessional. I've seen such poor customer service from a manager, in any store, in my life. When I tried to drop the truck off, as directed by my contract, he told me that I needed to take it somewhere else because his lot was full. He never addressed me by sir or by my name. He told me that I wasn't suppose to bring the truck to him and that he would get to it when he got to it. After a nasty attitude he finally took my contract and accepted the truck but he sent Mr. Dylan (first name) back to give me my receipt. I had to wait another ten minutes for Mr. Dylan to find him to get my copy of my contract back. Mr. Bethea never came back to apologize nor make any attempt at reconciliation. I still can't believe his poor conduct. He is a pitiful example for the U- Haul company. Mike J

toussaint j. on 9/5/2016
Rating: 3 out of 5 stars

Longer hours, less information required to rent. Improve customer service.

James H. on 9/5/2016
Rating: 5 out of 5 stars

Outstanding customer service.

kiera e. on 9/4/2016
Rating: 5 out of 5 stars

The workers here were incredibly helpful, my husband and I needed to upsize our locker twice! The first time because they misread our reservation, the second time because my husband and I realized we wouldn't be able to get our stuff in and they were so nice and helpful with switching us.

Erica B. on 9/4/2016
Rating: 3 out of 5 stars

My reservation was changed 3 times. Got the trailer finally at this,location, but then I had to go to yet ANOTHER location to get the utility dolly. Very dissatisfied.

Roy A. on 9/2/2016
Rating: 4 out of 5 stars

great job all around excellent service.

Janie M. on 9/1/2016
Rating: 5 out of 5 stars

The lady was very kind and friendly. She welcomed me to my new town. Big smiles and even helped me take a picture . She was very sweet.

EDNA R. on 8/30/2016
Rating: 4 out of 5 stars

Everything was excellent! The man who waited on me was courteous and extremely helpful! I would recommend this location to anyone who wanted a no stress, no haggle renting experience! I give this place a rating of 20 stars!!!!

Judy P. on 8/26/2016
Rating: 5 out of 5 stars

Jason & his staff were fabulous! I will return to them should I need U-Haul again.

William S. on 8/17/2016
Rating: 5 out of 5 stars

Everything went Great. In and out quickly

glenn m. on 8/15/2016
Rating: 4 out of 5 stars

Hard to rate this location, I dropped truck off after hours. But they did email me as soon as they opened.

Bernard R. on 8/6/2016
Rating: 5 out of 5 stars

BIG IMPROVEMENT OVER PICK-UP SITE

Tom W. on 8/3/2016
Rating: 5 out of 5 stars

Highly recommend this location however only deal with Nina. She is awesome helpful and even brought out water to us.

NICK M. on 8/2/2016
Rating: 3 out of 5 stars

The morning before I moved I received a call from uhaul stating they did not have the size trailer we requested in our area. They wanted us to drive 2 hrs to pick one up. Obviously this was already a stressful time making a move from NC to MI, but now I had to figure out how to make the time to travel to pick up the trailer with 2 small children. After figuring out how to get time off and stressing all morning, I receive a call from a uhaul rentals company 15 min away to schedule our pick up time. Never got an explanation from uhaul itself about the change, or why they told me I would have to drive 2 hrs while there was one just around the corner. Poor communication on their part. As if moving weren't stressful enough, a company that specifically specializes in moving equipment should know better. Again this is not a poor reflection on the company providing the trailers, but on the uhaul company itself.

Betty L. on 7/28/2016
Rating: 5 out of 5 stars

Wonderful Service. God Bless

MICHELLE H. on 7/27/2016
Rating: 4 out of 5 stars

Have representatives more trained on communicating with customers clearly. The clerk told me one price out side and then when I began the contract/agreement he told me a higher price. When I brought this to his attention he said "Sorry, I have to many trailers out there to keep up with". Thankfully his supervisor heard him and made him give me the trailer for what he originally quoted me out side.

Andrew C. on 7/26/2016
Rating: 4 out of 5 stars

When booking my equipment I originally booked a covered trailer for pickup at 7 am. We then received a call a few days later telling us that the equipment we rented was unavailable and we would be receiving a 10 foot cargo truck instead. The night before we were to pickup our cargo truck we received a confirmation text with the wrong information. I then called customer service to fix the situation. Customer service proceeded to tell me that once again the equipment I rented was unavailable for the original time booked, and we would have to go pickup a 15 foot cargo truck at an entirely different Uhaul location, causing up to use more gas in the vehicle and putting unnecessary milage on the truck, that we were required to pay for. I don't understand how a reservation that was made 2 weeks before the pickup date was so completely messed up.

lydia m. on 7/24/2016
Rating: 5 out of 5 stars

Experience was fantastic! Everyone I dealt with made that part of my move more pleasant!

ANTHONY B. on 7/15/2016
Rating: 5 out of 5 stars

Had a great experience. Reasonable rate.

Tom W. on 7/10/2016
Rating: 5 out of 5 stars

The lady at the counter was very helpful and friendly. Place and truck were both clean and just the right size that they recommend. It's a pleasure to find a business that still operates like family.