The young lady that helped us rent our U-Haul was absolutely sweet as can be. Unfortunately she was the only one there and there was only one U-Haul available. When we went to start our U-Haul to leave it would not start. She did not have keys to the garage to be able to get a jumper to see if it was because of the battery. I think this should have been checked before they even rented it to a customer. We were able to get it jumped by using cables from the dealership next to us. Unfortunately we had to leave it running for a long period of time in order to be able to secure the battery charge. This led to extra gas expense.
jodi a
TA Auto Repair Sale & Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jamestown, NY 14701
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Staff was very friendly and very helpful. My trailer lights plug wasn't working, and the owner took time to check fuses with me in the cold elements. This wasn't necessary but it was greatly appreciated.
James Mvery courteous & helpful helped with hook up & checking lights
DON MRenting from you made my move easy, amazing customer service, and very affordable 😀 thank you guys again. Definitely would recommend them to anyone.
AMANDA CI reserved a U-Haul which ended up getting moved to a different location for mobile pickup. Just as I was about to get there, they call and say they gave it out to someone else and now I had to drive 45 minutes round trip to the next location that had a truck. I returned the truck over 12 hours before it was due but for some reason got charged for an extra day. I would NOT recommend going with U-Haul if you have another option in your area for moving vehicles. This location however was very friendly and helpful. I understand that it was not the business’ fault but U-Haul for this problem.
Ronald G