I declined Safe Move coverage both on the app when reserving and verbally during the check-in. This location overrode my preference and charged me for the extra coverage. I disputed this, and they claimed to not be able to adjust. Will now have to follow-up with corporate to reverse the charge.. future renters beware.
LOGAN S
DDAR
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jersey City, NJ 07310
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Bien
MOISES SVery abrupt, very rude not helpful at all and I had a bad experience with U-Haul in general Customer service
AMAL SHire better people who know how to engage with customers. It is amazing that such little care can be exhibited.
Paul FI dropped the truck and live the key in the mailbox,2 days after they keep calling me said I never bring the truck back,keep charging my card and stuff.
Rouby M