The Uhaul personnel was not wearing a mask at all both indoors and outEDUARD T.
Moving Truck Rental in Jersey City, NJ at DDAR Rentals LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Jersey City, NJ 07310
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Very helpful staff. Good equipment at reasonable prices.Michael V.
Extremely disappointed with U-Haul from every step of the way. Day of, we went to the address where our reservation was confirmed by email to pick up the truck only to find there was no reservation. The team on-site called corporate and discovered our reservation was at another location, so we then had to Uber over to the new location. After chatting with that team, they confirmed there was no reservation at that location and gave us a third address where our reservation was confirmed; had to Uber to the third location where FINALLY they had our truck. After signing all the paperwork we checked the truck out, which when confirming the condition of the vehicle, all of the photos presented were of a brand new truck and definitely not the one we were given. Inside the cabin was disgusting and looked like it hadn't been cleaned in several uses with customer paperwork on the floor. In addition, we made a reservation for furniture dollies, hand held dollies, and moving blankets. The attendant only confirmed at the end that there were no furniture dollies or moving blankets on site, and it "is what it is, nothing is guaranteed." When you make a reservation, you expect to receive what is confirmed by email and not have last minute changes especially when you have a move first thing the next morning. Not only did we have to pay for the truck, but two additional uber rides to the final location AND we spent $200 on moving blankets which we cannot return all because our initial reservation was not honored. This was completely unprofessional and would be something I would expect from a less reputable company. All of the U-Haul employees could care less about us as customers and were completely unhelpful in solving any of the issues we had along the way. Even called the customer service number personally to figure out what the issue was and where we could pick up our truck, the service agent had an attitude and ended up dropping off the call with no call back. After this experience we definitely would not recommend using U-Haul for any moving needs. Moving is stressful enough already, this is the last thing you need on a moving weekend/day.JAMES CONNOR D.
Affordable, Available, Convenient. Easy pickup, Easy Return.Gary D.
The move went perfectly! All because of you .. the prices were fantastic !!! Not one problem ðŸ‘BRENDAN G.
Drop off vehicle was horrible, I will never use this location again and don't recommend anyone that place.DZMITRY D.
I requested the truck 1 month before i needed it. i live in east rutherford, Uhaul has a big operation in East Rutherford i was surprised i could not pick up from that locationJOHN M.
The car was dirty and the gas was not full. It was not clearly mentioned at the counter. I had to get off the car and tell the person about the gas. I took a picture of it. When i returned the car, the person at the gas pump was not trying to understand the gas level i got and he tried to over pour the gas... I rented from this location before and every time it gets worse. U-haul should do something!Burkay A.
Do not need no improvement everything was fantasticANGEL F.
Charged wronglySIMRANJIT S.
It was a horrible pick-up experience. I arrived on-time and checked in on the app. The uhaul that was reserved got stuck in the mud and the guy couldn't get it out of the spot it was in. He then proceeded to give me a hard time and was rude about me checking in on the app vs. with him instead. I finally got another uhaul after he spent time helping customers at the gas stations and had to repeatedly ask if my truck was ready. He caused me to be 45 minutes late in getting home and my mover was waiting there and was charging me upon their arrival so I ended up spending more money to have them stay longer.Kyle A.
Tell them charge will be $175 minimum before they leave the lot.FRANK C.
Everything was just fineDANILOA C.
Both locations were good. It was recommended for me to contact 800 number to find a closer location for drop off when I was ready for return. The hold time was ridiculous. Never spoke to a person. I was looking for a closer drop off location. Very disappointed in that respect.Michael J.
Truck was very dirty but, service is amazing. Those employees at the gas station are awesome. They were knowledgeable and ready to help me. I'm satisfied.ANDREA B.
truck's wheel alignment was awful, transmission was just as badSTUARTI F.
I reserved a truck and it was not there...had to take a cargo van instead...dupedADAM L.
Radio didn't work and this is my second rental in same vehicleHARVY G.
This location overcharged me. I refilled the gas but was still charged $35.00 for gas.LORETTA C.
Great experience! I booked online before coming to the store and everything was very easy. The truck was new and clean.Michael P.
Keep up the good workSONNA H.
I WAS RECOMMENDED BY A FRIEND TO USE THIS LOCATION AS THEY ARE FRIENDLY AND GET YOU MOVING QUICKLY.PETER V.
The man that ran the uhaul operation at this gas station was not wearing a mask. I watched him pull my rental up and get out with no mask on. I just lost my father and grandmother to Covid-19 and this is dangerous and completely unacceptable. I will not recommend people use this location as this location can kill them.Kaitlyn S.
very goodSHERIF H.
The people here are great! Very helpful, always attentive!PAUL F.