The owner of the location failed to explain the charges. The location also charged me for fuel when I had already disputed the charges owing to the fact that the fuel tank was refilled before dropping off the truck.
JAINEESH J
DDAR
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jersey City, NJ 07310
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Customer Reviews
- 4.0 Average Customer Rating
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this appears to be an old exxon station, but it is not, maybe change the signage to a u-haul sign
Michael MDoes this location even have a drop-box for keys? I looked all over the location and struggled to find one. And the instructions in the Uhaul app said absolutely nothing about where it was located.
DECLAN DTHEY CHARGED US TWO (2) GALLONS OF GAS WHEN WE FILLED IT UP MORE THAN WE RECEIVED IT INITIALLY. TOOK PHOTOS AS PICKUP AND DROP OFF TO CONFIRM IT. HAD TO CALL CUSTOMER SERVICE WHO CONFIRMED THE STORE'S PHOTOS CONFIRMED OUR ARGUMENT AS WELL. SEEMS LIKE THEY TRIED TO PULL A FAST ONE TO PAD THE BILL. WILL RECONSIDER A DIFFERENT LOCATION IN THE FUTURE.
RYAN LI was totally disappointed at the time spent picking up this truck. Called and made arrangements that were totally ignored.
ALTON J