Clean up parking area and around the building. Had to dodge trash and overgrown lot to retrieve truck,and the keys from drop box. The bicycle under the drop box is a trip hazard. Requested picking up keys and rental check in at the business, no one there at time of rental. Had to call Uhaul and check in online to be able to get truck and keys. Wasted an hour of work day trying to get truck. Door on truck was left partially open. Rain had collected in drivers door, and in floorboard of truck. And again at drop off, no one at the business.
Jeannie J
One Stop Auto & Accessories
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jerseyville, IL 62052
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Ariell was excellent and really nice and understanding and really nice and would recommend her to our friends and family and colleagues
Jeffery BThis was my first time using your service the only thing I can say that an inconvenience had to drive 40 miles from Missouri to Illinois to pick the truck up other than that everything was fine
Sharon CFurniture blankets were ordered & not provided.
BRYAN DFrom the lady on the phone, to the gentlemen at the business, I have never had such a wonderful experience renting a U-Haul truck. They were pleasant (and funny) and went above and beyond to accommodate us. Would highly recommend them!!
Robyn W