Nothing to improve upon. Jessica at the desk was very helpful every step of the way!
JILL C
Jonesboro U Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jonesboro, AR 72401
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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The cable was messed up when I picked it up and had to fight with it several times when opening and closing door but other than that I recommend 5 stars
KVIN AFirst of all, and most important to me is that Jessica and Bianca are highly valuable employees. Both ladies are courteous, friendly, knowledgeable and have strong communication skills. This was my first time renting from U-Haul or any similar company. I have always had a tow vehicle (and trailer), but it's down right now. I needed a one-day, in-town rental and Jessica provided a thorough and clear explanation of the various options and terms related to renting a U-Haul truck or trailer. She took my reservation and handled the check-out procedure, doing an excellent job with both. Bianca took care of my check-in, and it went just as smoothly as the check-out. The truck had very low mileage <20k, was very clean and drove very well. I have already raved about them and the positive experience to several people. I was also very surprised at how affordable it was (one day rental, <$90 for the 20' truck, driven 41 miles). I wasn't moving, which can be quite a challenge (pain in the a$$), but if I was, the U-Haul rental would have helped things go smoothly. I will definitely be renting again and from the same facility since that is where Bianca and Jessica are. Very highly recommended across the board!
JOHN HNothing that I can think of because I was satisfied with the service on the inside and outside
Kevin JGreat: on a good note the young lady at the desk for check out was great and knew what she was doing . BAD: Easier customer service when you call if there is an issue, Sit on hold Sunday for over a Hour and 10 minutes on Sunday and when we got to a human they would tell you something and place you back on hold and the Que then another operator would pick up and say the same thing. and the app would not let you modify your reservation.
KEVIN T