Trailer Rental & Towing in Jonesboro, AR at Jonesboro U Storage
(U-Haul Neighborhood Dealer)

175 reviews

1020 Neil Dr   Jonesboro, AR 72401

(870) 932-2598

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(870) 932-2598

1020 Neil Dr
Jonesboro, AR 72401

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 4 pm
  • Sun: Closed
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Jonesboro, AR 72401

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

175 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
3.0

I requested a tow dolly but they did not have one. I was then sent to another location who also did not have a tow dolly. I was happy to be upgraded but I could of got an auto transport at the 1st location. The truck was also not swept and had a lot of Styrofoam debris.

Alexander J. 
Rating:
5.0

Everything was perfect

MONEISHA P. 
Rating:
5.0

Nothing everything was fine

SUEZANNE B. 
Rating:
5.0

Bianca was very helpful and made my experience quite pleasant.

JON W. 
Rating:
5.0

We had a flat in the same town we picked up in on the next day. 1st we were told it would be 90 minutes, then 60 minutes, then it started back over at 90 minutes. My husband sat waiting 4 1/2 hours for someone that was in a town 45 minutes from him to come fix the flat. It was ridiculous!!!

THOMAS B. 
Rating:
5.0

Make sure that Ms. Brittney's in charge of the situation. She excellent in customer services and their needs! Thanks

WOODROW W. 
Rating:
5.0

Ensure oil changes are done, and replace dry rotted old tires, last customer that had it also smoked heavy in the truck as well

Chris O. 
Rating:
1.0

Poor customer service. I did not run a U-Haul today, nor did I win one three months ago yeah I received an email receipt both times. My email address and phone number listed with someone else is completely different first and last name as well as address their account number with U-Haul and their card number. I called customer service and asked to be removed from their database and got nowhere with the local office however this is not at all confidential and I do believe customers would have a problem knowing their personal information is being shared to whoever

H H. 
Rating:
3.0

The truck was supposed to be at another location.

David W. 
Rating:
5.0

Bianca or Brittany (not sure which one, I missed her name, tall brunette) was excellent. She was doing a great job of handling several phone calls and a myself and two other customers well. She was fast, friendly and knowledgeable. Just what I expect from customer service. I can't think of a single thing to do better except I needed a pipe wrench, to flip the ball on my hitch, and everything thing else was available. So I bought a hitch that was oriented the correct way for my truck. Again owas given good service to see if it would work prior to buying. So very happy overall.

Brian H. 
Rating:
5.0

Courteous and helpful always

MARK W. 
Rating:
5.0

Excellent experience!!

CARRIE D. 
Rating:
5.0

Bianca was so nice and helpful. A+!!

Kandace K. 
Rating:
1.0

The van had zero gas in it and I ran out in a busy inter before I could make it to a gas station.

KRISTINA S. 
Rating:
5.0

Bianca was wonderful! Very helpful and knowledgeable!!!

DONALD A. 
Rating:
5.0

they are wonderful people

Wanda E. 
Rating:
3.0

The storage area of the truck I received was dirty. There was dirty/dried mud in the box of the truck.

Candace C. 
Rating:
5.0

THE CLOSING LATCH ON THE TRAILER WAS DIFFICULT TO OPERATE. WE HAD TO PUT WD 40 ON IT. IT KIND OF HAD A TRICK TO GET IT IN THE RIGHT POSITION TO

Tony R. 
Rating:
5.0

The car hauler trailer had a bad tire on it.So had to drive 30mile an hour.It was raining when we picked it up,so didn't notice it Girl was super nice.Butvuhaul dealer in Newport Ar is a Bitch will tell everyone to not rent there

Curtis T. 
Rating:
5.0

Excellent service!!

Brenda B. 
Rating:
5.0

Nothing! Everything was well done!

Alex T. 
Rating:
5.0

Brittany was very nice and informative.

Benito L. 
Rating:
5.0

Bianca is the best!

JAMES H. 
Rating:
3.0

The customer service was good. However, maintenance was being done at this location and we spent most of our time with no lights. Also, concerned with the agent using her personal cell phone to take photos of drivers license. Are these images now on her phone? A good scanner take take these images and upload them to a computer.

Steve B. 
Rating:
5.0

Great service, very easy to deal with!

stanley V. 
No reviews have been submitted for this location.

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