No one was there to take the vehicle despite the posted hours of the store front. There was confusion over the return and the “checkout” took a week to post to my account despite me speaking on the phone to both uhaul customer service and the manager/owner of the store front. I was contacted this week regarding the keys to the vehicle, which I had put in the drop box at the facility per posted instructions. Total shit show
SHEILA B
The Storage Spot
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Services at this Location:
One-Way and In-Town® Rentals in Joplin, MO 64804
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Online drop off completed, no staff interacted with. Initially unable to find 24hr drop off signage, needs to be bigger.
FRIEDRICH MThe drop off was painless, especially since it was Christmas eve.
EDWARD AThe fuel was later recorded below where it actually was at.
dale bClean up vehicle.. needed brakes. And a tune up!
SELESTE F