The drop off was painless, especially since it was Christmas eve.
EDWARD A
The Storage Spot
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Joplin, MO 64804
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The fuel was later recorded below where it actually was at.
dale bClean up vehicle.. needed brakes. And a tune up!
SELESTE FThis was the absolute worst experience I’ve ever had with UHaul. I waited over 10 minutes for the business to open after their stated opening time (9:00). There was no one around so I decided to proceed with the UHaul app to return the trailer. As I was taking pictures the owner came across the parking lot and began to use VERY inappropriate language to inform me what kind of a person I was for “dropping the trailer in his parking lot.” I asked him if he would lift the trailer back onto my truck I would move it where he wanted it and he replied, “Why would I do that?!” He then walked off, again using inappropriate language to express his anger with me. I would NEVER do business at this location EVER again. Absolutely unacceptable behavior!! I don’t know how they stay in business if this is the way they treat customers.
JONATHAN SWe originally reserved a truck at Midwest Motor Company. We drove 2 hours to the place. We were told that they had no trucks at that location. We were sent to U-Haul Moving & Storage of Joplin. We were assisted by a woman, I forgot her name, she said they didn’t have any trucks available, but she did call around for us. She found one across town at The Storage Spot. She told us that someone was preparing the truck for for us. We drove to the store and NO ONE was there. The building was locked. We called U-Haul Moving & Storage of Joplin, and they told us we were supposed to do the reservation online. We drove back to the store because we didn’t know how to do it. They said the reservation was already completed so we should have received a code to open the box with the key. We went back through the online process and did get our truck. The entire process took two hours. We only use U-Haul for all our moves or pickups from our family. This is the only time we had a difficult experience. Thank you for reading this.
Cydnee G