Daniel has a bad attitude. Not the best at customer service.
Moving Truck Rental in Junction City, KS at Midwest Ace Hardware
Moving to or from Junction City, KS 66441? Get FREE truck rental rate quotes at Midwest Ace Hardware.
Get FREE moving truck, pickup truck and cargo van rental quotes at Midwest Ace Hardware
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Junction City, KS.
Cargo vans and pickup truck rentals in Junction City, KS
U-Haul cargo van rentals and pickup trucks in Junction City, KS are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Junction City, KS 66441. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Was super easy dropping off using the app and would recommend them to keep doing this, if it's just a COVID thing, and I wish more places had drop off like this.
Customer Service member was rude and treating us like we were stupid. Very passive aggressive.
The place I rented the truck from had no issues at all. I personally think that each customer should be told about the online check in feature, or at least explained how it works, when they are picking up their rental. The online check in is a great feature, but for someone who has never used it before, it was a little surprising how much is required to completely that process. Pictures are a great way to ensure the condition & location, but the staff should be checking over the equipment each day also, so the fact that the online check in is required to save a $20 charge seems a like a bit demanding especially for those customers who aren't that tech savvy.
Engine light came in while driving. Might want to be sure maintenance is done before renting out but overall everything was great.
Daniel , the sales associate that helped me was amazing. Provided one of the best rental experiences. Because of her I will recommend
Our experience with U-Haul was amazing! They even helped us with small problem we have encountered. I would suggest this place to anyone in Junction City Kansas!
The truck broke down. My trip was delayed 10 hours and had to stay overnight in hotel. I contacted customer service and they gave me the run around and never offered a refund of any kind. I emailed a supervisor, Tracy Senner and never received a response.
The General Manager was rude she went ahead and charged me $ 43.90 for waiting for the employee for over 45 minutes. I left and placed the key in the drop box. I called and she said, it was my lost and she yelled at me over the phone, that it was my fault.
The young lady that waited on me was simply the best U-HAUL clerk EVER! I've rented U-HAUL off and on for the last 50 years. She's the best!
Better customer service. Employee was overwhelmed and didn't explain anything. Seamed bothered whenever I asked questions.
Great Customer Service.
Great customer service
I think the truck/equipment ðŸšš needs wheels alignment maintenance services check.
We told the representative that we were going one way to Georgia with our Uhaul multiple times. This was acknowledged. Despite this, we still were only charged for a local trip and once we got to Georgia and tried to drop the trailer off, we were told that if we didn't return the Uhaul back to Kansas, we would be fined $1450. So we had to drive it all the way back to Kansas. Such an awful experience. Uhaul customer service did nothing to help.
Everyone was great, good communication and short wait..
Staff should be more knowledgeable of equipment information and availability at other locations.
Great location, just wish they had single and/or double open trailers which are so rare you might see 1 in a year.
I rented a hand truck that I never got. they did make it right by giving me a refund but it was just difficult to load it without it. but over all not the worst not the best.
Everything was Exceptional. I wish i took note of her name to shout her out. She was very polite and went above and beyond. Made sure everything on the truck was up to operating standards.
Great customer service. ROB is the greatest!! True explain of how customer service should be. Will recommend to friends.
Made a reservation online and it was cancelled before the date I was to pick the truck up. Called and was told it was cancelled due to not answering the phone. The only truck that was available was half the size as the one I originally reserved, which meant I need to make twice as many trips and needed the truck twice as long. Was given the original timeline. The truck didn't have cruise control or a ramp. U-Haul will be at the bottom of my list the next time I need to rent a truck to move. Twice Ina row I've had nothing but issues from U-Haul.
The location customer service was great. However U-Haul customer service over the phone was horrible. They U-Haul customer service representative double booked my rental and I had to wait until 12:00 PM to get a truck. When the Mid-West Ace Hardware U-Haul representative called the U-Haul representative blame them for the screwup. I booked through U-Haul over the phone. So it was U-Haul customer service fault.
We walked in and went right to the UHaul desk. A lady immediately came over to help us. We had checked in online so it was so easy! She asked us a couple of questions, gave us the key, and walked us to the truck. She was friendly and new exactly what she was doing. The truck was clean and ready to go. It only took us about 10 minutes and we were on the road. Great experience!