When I went to pick up the truck at the scheduled time(1/8/26) at 10 am, no one was at the desk even though door was open. I waited for 10 minutes, walked outside and the back area but could not see anyone. I waited some more, then walked over to storage office that is part of the business...still no one was there. I went back in office, no one there. I called Uhaul.com and they were going to see if they could find someone to help me. They asked me to walk outside, which I did and let them know no one was around. Finally, a woman arrived with a cleaning cart. She was not nice and did not seem to care that she was late and did not leave a note. I recorded the encounter. She even forgot to give me the key. She told me "it's over ". I found the tuck and left. I was now running late for the movers and getting on the road. ANOTHER problem was the when I pushed on the brakes the truck starting shaking. It was too late to get another vehicle so I had to be extra careful on the trip. Not a great experience.
GAIL F
Value Store It Jupiter LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jupiter, FL 33458
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Excellent service desk?
JUAN BVery convenient and excellent customer service
ROBERT PNice people inside
DAVID JFraud. Absolute fraud. Should be ashamed, location will do anything to make a fraudualnt $10-$15. They purposely park trucks to cause accidents, they charge for fuel that customers paid for, they just flat out LIE, worst experience of my life
TARA H