This location wasn’t open and I used mobile drop off. That is why I said the personnel were not helpful.
James R
Masons Auto Specialties
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kannapolis, NC 28081
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The guys working were so friendly and helpful! They made the experience very easy. I had to do this without my husband for the first time and they made sure my vehicle was hooked up properly and that my girls and I were safe.
Jessica WMy GPS took me to the U-Haul drop-off location in Kannapolis, but I drove past it because there wasn't any U-Haul signs on the building, nor were there any U-Haul rentals in front of the building. I turned around and when driving back to the location I saw one U-Haul truck and a couple of trailers behind the building. I stopped and asked an employee if I was at the right place and he said I was. He told me to drive to the next corner and drive up the alley and for me to drop off the trailer with the other two, which I did. Again, the employee was nice and helpful, but the location was terrible and I would not recommend. Me driving there was also not necessary since there is a large U-Haul location in Concord where I needed to unload my cargo.
STEPHEN HExplain where the key location for the truck is, the video indicates the key is on a lockbox on the truck. Does not mention it is on the building where the truck is. Spent 20 mins trying to fond a key on the truck.
Stetson Jit was hard to be sure of the exact location because I couldn't see a sign indicating "Masons Auto Specialties." Fortunately there were other u-haul equipment parked there so I could infer where to park. it's a good thing the key drop box is bright orange too! There were no personnel and no location to be inviting (they were closed on sunday) - you really need to add an n/a option to the yes/no questions.
JENNIFER E