The location was difficult to find. Had there not been a couple other U-haul trucks parked there, we would have had no clue where to park the trailer. There was no signage anywhere indicating we were in the right place. We had to go into a nearby restaurant to ask about the location of the office with the key drop (which ended up being a couple doors down the street). This was an "after hours" drop off, so there were no personnel present to help (none were expected to be there). I have no idea if the other locations in the KC Metro would be better, but I would give a different one a try before going back here.
SIDNEY G
The Mail Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kansas City, MO 64111
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The gentleman working was so kind and helped me get my dolly and pads to the truck. The lot is a bit of a trek from the office. Plus, the place smells awesome, which seems weird to say but it’s true. The whole experience was super easy.
Alison DShe was friendly and helpful.
William SThe return point has a large parking lot across the street which made for an easy return of our rental truck.
gary jStaff was not helpful and seemed bothered to assist.
DAVID F