I originally was supposed to get the truck and keys from a place called Vp in pleasant valley, however no keys were in the lock boxes so a lady from U-Haul found another place and upgraded the truck, I went to this location after signing my contract and everything I just needed the keys! This woman here tried to have me sign a new contract, lied claiming they didn’t have a 26,20foot truck claiming I could only get a 10ft! Which was not what I paid for nor needed, I called U-Haul and got another lady who stayed on the phone and spoke to this woman and told this lady to hand the keys over she didn’t need me todo anything for her! The lady at this location told me that even if I put gas in the truck she would still charge me for mileage on top of the charges I was already paying!!!! The people are U-Haul were fantastic but this people who hand keys out are scammy! And sketchy! It makes U-Haul look bad! If y need more details please contact me
Stephanie R
Wingate By Wyndham Kansas City
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kansas City, MO 64117
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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Not your traditional UHaul location.
ROBERT BI asked for a receipt. I got an estimated receipt...
STEPHEN MSignage - there is nothing outside or inside indicating where to go to talk to someone about renting/pickup of equipment, just had to guess and ask.
CHRISTIAN EI checked online to see if the 10' trucks had a ramp included. I did not see any info stating yes or no. So when I called they verified the 10' trucks included ramps. When I reserved one, I had to ask the attendant again to verify and they stated yes, but when I got home there was no ramp. This caused so much inconvenience for me since I had to wait for any availability on rental trucks with ramps at a decent price, but since it's Sunday it makes me miss out on a day for my move
APRIL S