Employee tricked me into opting into the $15 SafeMove insurance by lying to me about the insurance being mandatory for all pickup truck and van rentals.
BRYAN B
Quick Move Rental
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kansas City, MO 64118
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I received what I deemed an unprofessional less than 24 hours before I was set to pick up my truck and equipment. “ Hey Kim, this is Julie with Quick Move Uhaul. I was going over ur reservation amd I noticed u need an appliance dolly. I do not have one available for rent. I do have the utility dolly though. If u need an appliance dolly u will have to grab that from a different location.”
Kim RThey are always friendly
Connie RThis was the worst possible experience I think I could ever have. This was the first and possibly the last time I’ll ever use U-Haul again. This location shared a space with a weed distribution store. The truck itself smelled horrible. I was promised the truck to be picked up at the Liberty MO location by a Liberty employee And was completely lied to about the whole process. my entire moving plan revolved around picking up the truck and I had to change the date and the time just to find a truck somewhere in Kansas City that was available. This made the moving process more stressful than I ever imagined.
Seth JThis was not the original address I was supposed to pick up the truck. I wasn't happy that I had to drive additional miles to get it.
Gary R