Nothing, your U-Haul employee was great!
Laura S
Quick Move Rental
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kansas City, MO 64118
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Having the rental agreement paperwork in hand is more professional! The loud recording saying smile your on camera over and over and over was annoying!! The fuel tank being under a quater of a tank of gas is rude for the next customer! Not having a professional office to walk in to, to complete the transaction is unprofessional for a company, doing it out of a pickup truck seriously! Your website would Not let me take the required pictures of the truck outside, inside and milage so I took them myself and saved them to my phone to show the drop-off location.
Melissa WHad problems with the online pick-up but was finally able to get it done. Took about 20 minutes. My biggest issue was we were done early and returned the vehicle to the location at approximately 2:00 p.m. I could not log into the account to do a return or get anything else done. My wife ended up calling a number and Heather was gracious to make note that the return was completed and we could not log in so we were stuck wondering if it was all going to come together. Finally after 6 p.m. when the original estimated return time passed, then I was allowed to log back in but by that time I was 50 miles away from the pick up/return location. Customer should be able to log in at any given time during the rental.
Phillip SThe gentleman who made my initial appointment and the lady who gave me the keys to the van were nice, friendly, and helpful. Thank you.
Mikaela ZThe attendant did not understand the online registration process. She was instantly defensive when the online pre-registration was mentioned. I will warn people off of going to this location.
Kenneth L