We love the service at the Katy Ranch location!. Our truck rental process was completely hassle-free. It was our first time visiting this U-Haul location, and the manager went above and beyond to ensure our pickup and drop-off went smoothly.
WILLIAM E
Katy Ranch Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Katy, TX 77494
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Excellent attention
MARIA VRental truck had no A/C! When I went to return the rental, staff acted like they were too busy to check-in the truck and close out the rental. I returned it the same day I rented it, but they didn’t check it in until the next morning. Lastly, was over billed. Truck had 108,927 miles at pickup and returned with 108,944 (17 Miles). However, I was charged for 30 miles.
MICHAEL HGreat customer service very friendly, knowledgeable and personable.
KARRI MVery friendly and helpful. Actually shows up for their customers unlike other locations in the area. If you're in the Katy area and don't want to deal with the shit service the other locations give you, this is definitely the place. They made it easy and fixed the mess the other group made.
SAMUEL M