I WAS OVERCHARGED FOR MY RENTAL. I CALLED TO GET IT SORTED OUT AND THE WOMAN I SPOKE WITH WAS NOT INTERESTED IN HELPING RESOLVE THE ISSUE. I WAS TOLD TO CALL BACK OR CALL CORPORATE ALTHOUGH THE ERROR WAS ON THE PART OF THE LOCATION. I WILL NOT RENT FROM HERE AGAIN AND WOULD LIKE TO BE CONTACTED TO RESOLVE THE BILLING ISSUE.
Gina B
Katy Ranch Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Katy, TX 77494
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
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Great location, great service.
Richard GGreat location and people. Truck had a check engine light and was very expensive
Michael DWe love the service at the Katy Ranch location!. Our truck rental process was completely hassle-free. It was our first time visiting this U-Haul location, and the manager went above and beyond to ensure our pickup and drop-off went smoothly.
WILLIAM EExcellent attention
MARIA V