Need to change the fuel policy as the current policy is a lose-lose policy for the renters. The vehicle fuel levels need to be full upon rental and returned full. Under the current policy, the vehicles have less than a full tank and are expected to be returned with at least the same amount. The problem is; if I return it with more gas, U Haul gets free gas out of me. If I return it with less gas, you charge me for the shortage. Therefore, it's a lose-lose situation for the renter.
David C.
Katy Road Armor Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Keller, TX 76248
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Have used this location before, always a wonderful experience!
Richard P.Great service
Marta P.Keep providing service!
David N.If renting the hand truck or dolly is an option online then the stores need to have them available. This is the second time I have rented a hand truck and show up and it's not there. Very frustrating on move in day.
Brian C.