Kelowna Self Storage Ltd (U-Haul Neighborhood Dealer)

Kelowna Self Storage Ltd (U-Haul Neighborhood Dealer)

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Address

1606 Findlay Rd
Kelowna, BC V1X6B8

(250) 765-6296

Driving directions

View website

Features  

  • 24 hour dropoff

Moving Truck Rental in Kelowna, BC at Kelowna Self Storage Ltd

Moving to or from Kelowna, BC, V1X6B8? Get FREE truck rental rate quotes at Kelowna Self Storage Ltd. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Kelowna, BC will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at Kelowna Self Storage Ltd

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Kelowna, BC.

Cargo vans and pickup truck rentals in Kelowna, BC

U-Haul cargo van rentals and pickup trucks in Kelowna, BC are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Kelowna, BC, V1X6B8. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Kelowna, BC, reserve a van for your moving needs from Kelowna Self Storage Ltd!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Julie H. on 12/1/2016
Rating: 5 out of 5 stars

Everything was great. The lady at the front was extremely helpful and pleasant. No complaints at all

Corinne S. on 11/29/2016
Rating: 5 out of 5 stars

Staff very friendly!

Rachel S. on 11/28/2016
Rating: 4 out of 5 stars

You could have your phone reps be much more attentive to details. I first was given a pick up location over 300km through the mountains away from my requested pick up location then they attempted to fix it but gave me the wrong truck which required tire chains that they did not rent or have for the vehicle so i was told i had to go find a store and buy them which is ridiculous so they told us that another uhual had the truck in the size i ordered but we had already been dropped off to get a uhual at this location so we had to walk from the falcon storage location to this location in the winter. I was appauled at the lack of organization, attention to detail, and professionalism that uhual and falcon storage showed today.

Heather B. on 11/26/2016
Rating: 5 out of 5 stars

Totally worth while renting uhaul

Sunways B. on 11/23/2016
Rating: 5 out of 5 stars

They are a friendly group to deal with

Dilan T. on 11/17/2016
Rating: 3 out of 5 stars

It happened to be raining on moving day and the trailer had a major leak in the back left corner, which I had to cover with a tarp to avoid damaging my furniture, thereby also compromising valuable space that I needed.

nancy k. on 11/7/2016
Rating: 3 out of 5 stars

The lot should have lights so one can see when hooking up a trailer after dark

Cheryl C. on 10/31/2016
Rating: 4 out of 5 stars

was a great experience, staff are helpful & friendly!

Danielle R. on 10/29/2016
Rating: 5 out of 5 stars

The truck was so clean when I picked it up. The new girl did the rental and she was fantastic! Elyse was also super helpful. When we dropped the truck off, Elyse was eager to get us checked in quickly..with a smile!! It was really busy but they treated all their customers so great and everyone was in a great mood. Thank you Elyse for being so helpful!! You are awesome!!!

Lorelei S. on 10/28/2016
Rating: 3 out of 5 stars

I think they should have more help the lady had to come down from the main office of the storage location to unhook the trailer from my truck. She was very helpful

richard w. on 10/21/2016
Rating: 4 out of 5 stars

Have a more readily available contact for late drop-off.

CHARLES S. on 10/20/2016
Rating: 5 out of 5 stars

My experience couldn't have been more simple and straightforward.

Danielle R. on 10/19/2016
Rating: 5 out of 5 stars

I called in needing a truck without a reservation and Esther was able to accommodate me. When I went to pick up my truck, Esther had just finished cleaning it and had it warmed up and ready to go for me. She also commented on how pretty she thinks I am...thanks Esther. Your a sweetheart.

Stephani B. on 10/15/2016
Rating: 5 out of 5 stars

Very friendly staff

Brian H. on 10/13/2016
Rating: 5 out of 5 stars

Staff was excellent. The only problem was that the floor leaked up from the road where the cover for the back tires are. I forgot to tell them, so they may not even know. I was moving some expensive art, so it could have been a real problem.it seems none of the paintings got wet however.

nicola d. on 10/11/2016
Rating: 3 out of 5 stars

I was told on the phone I could buy the required ball size at the location which turned out to be untrue, forcing an additional trip to another store. The lady at the store was overall good. Uhaul service as a company was poor. We reserved an 5x8ft trailer, confirmed my vehicles ability to tow, confirmed overall length of trailer, towing arm and my vehicle for ferry reservations. Uhaul "upgraded" to a larger trailer - which my vehicle (with 2 young children) would not have been able to tow safely, and my ferry reservation would have been voided. Plus when we were to get on the ferry (busy holiday without a reservation), would have been more expensive as you pay by the foot when over length. This is not a position Uhaul should put their customers in. IF the reserved trailer is unavailable, I would expect at the very least, a phone call to discuss options as soon as they are aware of the situation. Potential alternative pick up locations could be discussed. Overall, poor service.

Glen D. on 10/5/2016
Rating: 5 out of 5 stars

just keep up the good service

Susanne M. on 9/27/2016
Rating: 5 out of 5 stars

Fantastic service :) thanks

greg h. on 9/26/2016
Rating: 5 out of 5 stars

nothing. great experience.

Don S. on 9/25/2016
Rating: 5 out of 5 stars

we had rented through richter st place not impressed with their service , thank god i received a text from findley to indicate i had a unit which saved my day !!!

Jim C. on 9/23/2016
Rating: 3 out of 5 stars

Did not inspect truck and later found some damage on it

Navjit S. on 9/19/2016
Rating: 5 out of 5 stars

Overall good experience. Not a big thing but if you guys attach a lock to the trucks , that would be nice , as we were done loading truck at about midnight and couldnt go find a lock at the end , when we realised we didn't have any.

Shawn S. on 9/12/2016
Rating: 3 out of 5 stars

I rented a truck which I presumed was mechanically sound. I discovered I had a dead battery at my third stop and required assistance from a good samaritian. When I phoned the agent she immediately asked if I left the lights on. Blame was not the response I was looking for. Maybe a solution or some customer assistance. So, on my own I managed to get the truck going again with some help (not from uhaul). I managed to get the truck back 3/4 of the way to the depot, when the truck completely quit running all together(on a busy highway). Naturally I'm already annoyed with the agent's first response when I called the first time,so now my stress level has gone up some more. When I phoned the second time The response was less than professional. She was less than calm on the phone and made comments like I can't believe this happening and I don't know how this could be our trucks are well maintained and it seemed like she was the one on the side of a busy highway broke down. I had to interrupt her and remind her that I really wasn't concerned about why the truck was broke down, but to help me with a solution to the problem. It is not me as a customer's responsibility to calm the agent down, but it is the agent's responsibility to calmly get to a solution and assure the customer right away that they have my back and not make excuses and assumptions over the phone. I understand that vehicles break down from time to time, but I do not accept excuses and assumptions from and agent over the phone.As well I need to know that all will be taken care of,which she did. However I brought that up first and then it was assured to me.She needs to understand that people are already stressed when they are moving and it is her job to calm the customer down, remind them that all will be fine and that they will be taken care of. She needs to walk the customer through the proper steps calmly without threatening to hangup on the customer,who is stressed. Be the leader, be calm, provide a solution and make sure the customer feels assured they are not on they're own. In the end I had to assure her I wasn't mad at her and calm her down. I was compensated very well at no charge on the first truck so I was more than satisfied with that. However, because of the unnecessary stress I went through, I have taken my business else where for my final move next week at a much larger expense.Sometimes customer service still wins over low low rates on the side of the truck.

Kevin B. on 9/11/2016
Rating: 3 out of 5 stars

The truck rental fee (29.95) is a bit misleading, when they ding you for mileage. 70 miles and rental ends up being $180 + $35 gas

SULLIVAN C. on 9/8/2016
Rating: 5 out of 5 stars

very friendly staff