Findlay road location; amazing staff, kind and helpful, clean trucks. Lake Country Pelmewash Location; owner of location was rude, swore at me, gave my reserved truck to someone else, and ultimately told me to fuck off and jeopardized my wedding day. Because of this experience in lake country, I likely will never use your services again. I was informed many people have complained about this location with zero changes made. I tried to call and speak with someone directly on the day of the incident, I was left on hold for an hour, tossed aside. You’re a large corporation too big to fail, and you’ve shown me you do not care about your customers. Thank you for the opportunity to speak on my experience.
DYLAN D
Kelowna Self Storage Ltd
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kelowna, BC V1X6B8
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Said the air conditioner worked but it did not, travelled 8 hours in 37 degree heat. Not fun. Truck was fine otherwisep
Carleen RNothing
Cathy BGreat experience. Very thorough through the whole process. Even came to check that my hitch was connected correctly before I left.
CODY TThe customer service was excellent. It was the complete opposite of how I felt when I picked it up, so I'm very satisfied.
Jinsu P