I had called and was told that the receiving person would be there for the 8 am drop off. I dropped off the truck and put the key in the box, trusting that I would not be billed for late drop off. I had another appointment and returned mid-morning. The gentleman was nice and closed out my rental. Again communication is the issue. I took the time to call to make sure someone would be there. My day was already fully booked so returning a second time devalued my time and was inconvenient.
Linda M
Georgia Carpet Industries Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kemptville, ON K0G1J0
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Customer Reviews
- 4.5 Average Customer Rating
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There were no personnel at the drop off. I expected that and the instructions for the drop off were very clear. One suggestion: I had to leave the truck with a half-full tank. Half? How much gas is that?!? So, tell renters approximately how big the fuel tank is. Then the renter can figure out, by referring to the fuel gauge, how much gas is needed to fill it to the half-way point.
NORMAN HI am elderly and have issues with working the computer and they were helpful in insuring I was was able to get all my documents finalized. Thanks
DOUGLAS SNothing really. Everything went really smooth. The U-haul rep a Georgia Carpet was really great.
Michael LBest service ever !!
JULIANA M