Apparently I brought in the truck a few cents worth of gas short of what they wanted, and I was charged 37 bucks extra for it. 30 for service charge and 7 for a whole gallon of gas which is insane as I put in 2.5 gallons before I brought it back and only drove 28 miles. You do the math. When I called to inquire why this happened, I was told there was only 1/4 tank. But I filled it up between 3/8 and 1/2 like my contract requested. So based on the arbitrary interpretation of the reading of a gas gage in a 25 year old truck being a centimeter too far in one direction, i was forced to pay 37 dollars. SCAM.
James D
Clearwater Secure Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kennewick, WA 99336
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Great customer service!
Christina STodo excelente
Carlos pIcel checked me in and out without hesitation. Made sure I was satisfied with the Truck and was a pleasure to do business with.
TIM WGreat service, picked up the cargo trailer right on time and they hooked it up for me quickly.
Jack C