My actual move out day was Sat the 5th, but I'm not going to quibble over a few dollars. I had to wait until the 8th when I got home to Alabama to call and confirm the RV was moved out on the 5th. De
DENISE R | Overall ExperienceClearwater Secure Storage
5010 W Clearwater Ave, Kennewick, WA 99336(E of clearwater & edison behind aarons furniture)
Customer Reviews
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Storage Customer Reviews
- 3.5 Average Customer Rating
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My actual move out day was Sat the 5th, but I'm not going to quibble over a few dollars. I had to wait until the 8th when I got home to Alabama to call and confirm the RV was moved out on the 5th. De
DENISE R | Overall ExperienceVery unprofessional and the guy who runs it these days doesn’t run it efficiently, conveniently or in an acceptable manner. I wouldn’t recommend anyone to do business there. He takes your money before knowing if product rented is available and wastes your time with excuses of product being unavailable or that you even rented the product in general. (Regardless of whether it’s a truck or a storage.) The guy there is rude and careless about customer satisfaction. He takes no consideration towards anyone else’s time or money wasted towards working with uhaul to get a job done. Definately not a wise business choice to associate with someone as unprofessional as the guy who runs the facility.
Diego M | Overall ExperienceThank you.
pamela s | Overall ExperienceI would like to say that the new manager (Nick), is far better than the last one. He is very friendly and helpful. I would and will recommend this storage to friends. Keep up tha good work.
RICHARD H | Overall ExperienceGood facility to store my boat. Sometimes it was a tight fit, and difficult to park. I left because I found a considerably lower rental fee elsewhere. Gotta think of that budget.
JIM P | Overall ExperienceVery easy to deal with. Very professional.
HOWARD B | Overall ExperienceI was not able to move in. I was not told what time they closed, I wasn't given any instructions on how to move in without personal being there so I had to get storage unit elsewhere. I called
Carole C | ReservationThe staff is amazing and very kind. I enjoyed working with pleasant folks while I was in a stressful move. I would recommend this facility to anyone who has storage needs. The location is very nice.
Maria P | ReservationJose was friendly and provided excellent customer service.
Dave B | Overall ExperienceA very clean and convenient storage facility—employees are friendly and helpful—I would gladly recommend this facility
CONNIE M | Overall ExperienceI did not use the storage unit, I plan to rent in about 2 weeks
Privacy R | First Impressions