The gentleman at the front desk was so kind and incredibly helpful. He had me in and out of there but was still super friendly. Thanks!
Alexanderia L
Kent Supreme Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kent, WA 98032
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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How U-Haul Reviews WorkRobert was really good. He went above the expectation and he stayed late because I got stuck in traffic and it was awesome. Really polite. Made the experience really good. I would recommend him in that location quite a bit.
Gina Hit was nice.
David SInconsistent and Unclear Return Policy: The staff member insisted on an in-person return, which directly contradicts the established and advertised U-Haul app process you've used for years. This created immediate confusion and inconvenience. Unprofessional Staff: The representative was unfriendly and dismissive of a standard company procedure, making you feel unheard. Failure to Honor Posted Hours: The location was closed during its own stated business hours. The note about "staff scheduling issues" is an internal problem that should not inconvenience customers who planned their day around the promised window. Despite the staff member's insistence on an in-person return, I was ultimately forced to complete the transaction using the U-Haul app as I originally intended, as the location was closed and no one was present.
Eduardo DI am frustrated that my drop off location was changed and was not told that this would be a storage location and not even a uhaul place. It was incredibly difficult to find.
Keani S