When I picked up truck the worker vancelled ot by accident and had to redo. He Changed mileage from 48 to 30 so now I owe extra charges.He fid not schedule drop off at port elgin I had to call myself and make all the arrangements for drop off because he forgot to reschedule drop off.I called I had ordered a dolly it was not there at pick up.Very unorganized and not trained properly to do uhaul orders.I would never recommend this location.Very unprofessional!And caused needed stress to me the customer!
Eleanor P
Lakemart Esso
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kincardine, ON N2Z2R3
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Customer Reviews
- 4.0 Average Customer Rating
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40 minutes late and charged an extra day for the trailer wasn't cool, usually an hour leeway in the past
JOSHUA DGreat experience at Lakemart made the process quick and easy.
MICHAEL KNot a thing.
SCOTT SI arrived and checked in with the store clerk his visa machine didn’t work and made me go behind the desk with my visa which was weird. He gave me the keys without doing a walk around the truck, which didn’t seem right. I even read inside the vehicle that he should have with me. I checked the cargo it was dirty and I had to clean it and as well as the front of the vehicle had Tim hortons cup holder and wrappers. Overall the cleanliness of this track was bad and I had to clean up which wasted my time. I reported it when I dropped off to the other location. I also have pictures .
KHODR A