The people at the location were fine but they have nothing to do with the rental except giving you the keys. The fuel tank was empty - thank goodness this location was a gas station. The inside of the 20 ft truck that you use for moving items had either oil or grease all over the deck that I had to clean up with trags before I could use it. Also regarding the gas they are now trying to charge me for a fill. Picked it up dead empty and returned with 1/8 tank- much better than received. Finally the check engin light came on halfway through the move. Equipment not maintained and dirty. WOULD NOT RECCOMEND
Keith F
Kingston Car Wash
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kingston, MA 02364
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Customer Reviews
- 3.5 Average Customer Rating
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The truck was covered in snow and there was no brush to get it off. I’m not one to complain about removing snow (I’m a new englander) but it was very dangerous getting on the highway for the people behind me because there was 6” of snow on the roof of the truck blowing off. Had I passed a police officer I would have been pulled over.
BLAKE NVehicle dropped off in cumb ri location, excellent service thier
anthony gThe location was not open when during stated hours and equipment was not available. We had to call customer service and needed to switch to a smaller truck. That meant that we needed to take more trips and put on more miles than anticipated.
ANDREW NOk
Renato C