The truck was very high mileage, when I tried to fuel it, the pump kept stopping, so I could not get it above the less than 1/4 tank it started with. Also, I ordered furniture pads, but there were none in the van when I picked it up. Also, the "rapid" pickup process was anything but, totally messing up the alternate phone number every, an online agent had to manually get me pay that stage.JAMES W.
Kingston Car Wash
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Kingston, MA 02364
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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I don't know how to rate this place when there is literally no way to book something online and then when you go to the location there is nobody there to accept your application or rental.andrew B.
Great jobSHAWN K.
Had to seek out help, rushed me on my way and said they would send receipt, I swept truck before return and they charged me $50 cleaning fee, called uhaul, they referred complaint to car wash and they refunded $25. Don't go there, extra charge is probably common, need another truck soon, will get it from someone elseRichard T.
I returned the truck after 3.5 hours and put in fuel at the location. The return process was simply ringing the back door bell. A man came out and took the keys. Told me that was the process. No email to confirm the return. Called store and they only had a canned response. 6 days later I get billed for a 4 DAY rental.JULIAN H.