when I arrived on site, the low air pressure monitor was on and the dashboard was stuck on French. I called the help line from my app and they asked me to drive to the local gas station to put air in the tires. I rented a truck from your company because I didn't want to have problems with my friend's pickup. I was very disappointed and quite frankly aggravated that I had to go deal with any pre-existing problem such as this. This service center knew this truck had a problem when they gave it to me.
scott p
Kingston Car Wash
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kingston, MA 02364
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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super convenient and easy to pick up using app and self check out...
Jennifer DI made the reservation for pickup in Marshfield days before the rental. The afternoon the day before the rental I received a call that the pickup spot was changed to Kingston. The person on the phone acted like it was no big deal but I was coming from the north shore and had people all lined up to help. Then when i turned the truck in you charged me for excess mileage - the excess was the distance from Kingston to Marshfield which should not be my cost but yours given you changed the reservation - not me.
John BN/A
David BVeh dropped off. No complaints
KEITH H