I drove the cab for only 23 kms and had to fill in 8.45 litres of gas to bring it to full tank. It makes me wonder that the average mileage of this van turns out to be not even 3 km/ltr. Either the van wasn't at full tank when I took it or the van is really poor on mileage and U-Haul should really do something about it. I'm not sure if I can be reimbursed for the extra gas that I put in itWasim A.
(U-Haul Neighborhood Dealer)
Kitchener, ON N2E1L9
- Mon–Thur9 am–9 pm
- Fri–Sat9 am–9:30 pm
- Sunday9 am–9 pm
Services at this Location:
One-Way and In-Town® Rentals in Kitchener, ON N2E1L9
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- 4.0 Average Customer Rating
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We arrived and the trailer we had booked was not functioning (lights not fully active) - despite the same vehicle being used on a similar trailer from UHaul the week prior. We were told we couldn't use the trailer and were forced to book a truck instead. After booking the truck we were told by the owner we could not leave our vehicle that we came in on site and we'd have to park elsewhere. It took us over an hour to get in and out upon arriving. The owner did not seem to care about not fulfilling my the original reservation.Christopher C.
The parking lot was not properly plowed, they were picky on parking and because of the snow not removed. It was difficult to park the trailer or they expected, they did not help remove the trailer and we're quite rude when it came to parking arrangements.Shawn M.
I walked in off the street with no account to rent a truck. The rep got me registered and on the road in 20 mins. Very friendly and helpful.Thomas R.