karen w. on 9/27/2016
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Always great customer service! They answer the phone!!
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robert h. on 9/26/2016
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Very nice and professional
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CONNIE C. on 9/26/2016
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I returned the U-Haul with more gas than expected and they would not reimburse me. In the fine print, there is calculation if returned with not enough gas but no reimbursement for an overage in gas. U-Haul... why can't you be fair both ways?
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Jason J. on 9/24/2016
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Exceptional in every regard, highly recommended!!
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BRIAN P. on 9/24/2016
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Manger needs to improve her attitude.
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PATTI C. on 9/21/2016
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Deliver as promised.
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mary p. on 9/14/2016
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The associates at this location are more than helpful! It's always a pleasure doing business with this location.
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DONALD C. on 9/12/2016
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The trailer I rented was not road worth. I couldn't go over 40 miles an hour without it bouncing completely off of the road. Very unsafe.
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Tom J. on 9/6/2016
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I feel there were too many worker's I had to explain some of the critical issues about the rental. When I first went to the rental yard there was a knoledgable person but when I went back the crew changed and had to explain the issue to someone else who was less knoledgable, very frustrating.
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JAN T. on 9/5/2016
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I will reiterate about giving all employees a raise. I will add that it will help you retain great workers.
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william b. on 9/5/2016
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Polite and efficient.
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Holly C. on 9/3/2016
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I commented to the counter attendant about the dirty condition of the cab of the truck and got the reply that I needed to take it up with the store in Salem where I rented the truck from.
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ESTHER S. on 8/29/2016
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need more people to help customers.
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ESTHER S. on 8/29/2016
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need more people to help customers
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Alan L. on 8/29/2016
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A greater selection of vehicles on hand.
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Chris K. on 8/26/2016
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Valerie was wonderful. Our shop truck broke down outside of KFalls and needed to be towed to a repair shop. Our business is located 90 miles away and we needed to continue on with our business of the day. Thus we needed to rent a vehicle. Valerie was efficient and organized and help us get on our way quickly. Much appreciated.
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mark m. on 8/24/2016
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We were so pleased with our experience at this U-Haul location Pick up and return handled efficiently and cheerfully. Perfect solution to our trailer needs.
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David K. on 8/19/2016
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All good.
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neil b. on 8/19/2016
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Exceeded expectations
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Jessica H. on 8/15/2016
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Valerie was super friendly and informative!
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William M. on 8/14/2016
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I think everything is fine a this location. Thanks for everything.
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Patrick S. on 8/8/2016
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very good and staff was very helpful.
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Mandy W. on 8/5/2016
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The employee was very rude and refused to check the vehicle in and said the manager would do it in the morning.
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Susan P. on 8/5/2016
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I do NOT like the dolly and blankets "packages" taking up space in my rented vehicle. You should give me a discount since I had less space, tripped over it, had to dodge it. VERY inconvenient and left me in a very bad mood when I think of U Haul rentals.
Other than that, everything was acceptable.
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richard h. on 8/4/2016
Rating:
Staff was very friendly, can't complain!
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