U-Haul Moving & Storage at Chapman Hwy

U-Haul Moving & Storage at Chapman Hwy

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Address

7200 Chapman Hwy
Knoxville, TN 37920

(865) 573-5582

(N Of John Sevier Hwy 2 Blocks N Of Walmart On Chapman Hwy)
Driving directions

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

Moving Truck Rental in Knoxville, TN at U-Haul Moving & Storage at Chapman Hwy

Moving to or from Knoxville, TN, 37920? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Chapman Hwy. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Knoxville, TN will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Chapman Hwy

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Knoxville, TN.

Cargo vans and pickup truck rentals in Knoxville, TN

U-Haul cargo van rentals and pickup trucks in Knoxville, TN are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Knoxville, TN, 37920. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Knoxville, TN, reserve a van for your moving needs from U-Haul Moving & Storage at Chapman Hwy!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Vaughn S. on 8/28/2016
Rating: 5 out of 5 stars

At the pickup place I wasn't advised that I did not need to purchase insurance, as I have my own insurance. It was a waste of money. At drop off location he asked the patron. That's World Class service. Thinking about the customer!

Charles E. on 8/25/2016
Rating: 5 out of 5 stars

Nothing they were great. Would recommend them highly.

THOMAS F. on 8/20/2016
Rating: 3 out of 5 stars

After hooking up the trailer to me vehicle the associate placed the stand that is used to hold the tongue of the trailer on the fender of the trailer. As I pulled out if feel in front of the wheel and luckily I noticed and stopped before it damaged the trailer. I returned the trailer the someday and the manager helped me unhook it and then two days later I got a call telling me the trailer was past due and asking when I was going to return it.

GERALD H. on 8/13/2016
Rating: 5 out of 5 stars

Smooth for me. I could'nt ask for it to be any better.

Steve M. on 8/11/2016
Rating: 4 out of 5 stars

Just wanted to comment on General Manager he went above and beyond his requirements and made sure everything meet safety requirements people like that are hard to find anymore customer first.

Joyce B. on 8/8/2016
Rating: 5 out of 5 stars

Very friendly and accommodating. Everything was very easy.

Jamie C. on 8/8/2016
Rating: 1 out of 5 stars

All 3 guys that was working Saturday August 6 2016 when we picked up trailer was just rude. They was unhappy to be at work apparently. Will not rent from that location again. Will drive extra miles to get to a different location.

Bob R. on 8/8/2016
Rating: 2 out of 5 stars

You could tell the customer that when you rent a truck with a debit card it takes longer to get your money back if you have anything coming back. Instead of telling the person that if they did it under credit they get the money right back

Ricky G. on 8/7/2016
Rating: 5 out of 5 stars

The staff are friendly & willing to get you in & out in a timely manner. I will do business with this location again.

charolette w. on 8/7/2016
Rating: 1 out of 5 stars

This experience with your service reps was horrid. First they acted like we were there to steal something. Second like we couldn't possibly have driver licences. Gave me the paper work and walked away. Got outside and had someone else paper work. Took it back inside and no one there. They were outside under the hood of someone personal truck. So standing there waiting for someone to bring the truck , after few minutes one of the men stand up and points to a truck. Me and my son walked around the truck and video any damage we found. The reps never came over. We have rented trucks off and on for years. Have never had this bad an experience. Never used this location and wouldn't use it again or tell anyone to give it a try.

Carol K. on 8/2/2016
Rating: 5 out of 5 stars

Ian was most helpful in the planning of the move. He stayed on the phone with me for over 30 minutes, Extremely professional, patient and courteous. Excellent customer service!

susan h. on 8/1/2016
Rating: 5 out of 5 stars

Employee was excellent!

Bryan C. on 8/1/2016
Rating: 5 out of 5 stars

The equipment turn-in line at this site was very well organized. It expedited the turn-in process.

Richard P. on 8/1/2016
Rating: 2 out of 5 stars

Was left standing at the counter for 20 minutes when I was told, be right back. Felt disorganized.

Phillip D. on 7/31/2016
Rating: 5 out of 5 stars

Good / Excellent customer service on both ends. A good overall value. Thank you!

Zachary K. on 7/31/2016
Rating: 5 out of 5 stars

Excellent service

RACHEL C. on 7/30/2016
Rating: 1 out of 5 stars

When I went to sign and pay for the moving truck, the manager asked me to sign below. I asked him what ideas signing. He said "what we just discussed" I then asked if I could read it before I sign. The manager rolled his eyes and with an attitude said "it was on the other page". At this time I noticed the document on the screen. I clicked on it and began to read. He walked away, appearing to be very annoyed. While I was reading the agreement, it stated that driving instructions would be provided. I asked the manager for driving instructions and he, again with attitude, went to find it. After a minute he told me that it would print after I signed. When I finished reading the agreement, I signed and completed the transaction. The entire process was not friendly or helpful. I expected a lot more from the MANAGER! I just hope he employees better staff than himself. I also used the truck on a day it rained and the truck had a leak it in. My mattress, box spring, sofa, and several boxes items became extremely wet. I would never use this location again and I don't know if I would ever use uhaul again.

David B. on 7/29/2016
Rating: 4 out of 5 stars

You need to hire more personnel for this location. They seem to be understaffed. They were courteous though.

Jason M. on 7/22/2016
Rating: 5 out of 5 stars

You need to fine tune your billing software. It tried twice too charge us 118 for 48 hours and we only needed a 24 hour rental of a two wheel tow dolly. But luckily the gentleman at the Chapman highway store in Knoxville was very competent and knew how to fix. This wasn't the first time we had billing issues.

Adonia P. on 7/22/2016
Rating: 5 out of 5 stars

Great service was an easy experience. I also rented a storage unit and that was also easy.

Adam C. on 7/19/2016
Rating: 5 out of 5 stars

Great experience, clean facility, friendly staff. Would use it again!

Albert H. on 7/18/2016
Rating: 4 out of 5 stars

Acknowledgement - when guests walk in, please take a moment to acknowledge us. I always ask for this. And I never get it. There are always folks waiting to be taken care of. Someone is always working behind the counter, but they NEVER look up & acknowledge new guests. The room is always oddly uncomfortable as we don't know who is next or how long we may have to wait.

steven s. on 7/15/2016
Rating: 5 out of 5 stars

very pleasant!

Samantha S. on 7/15/2016
Rating: 3 out of 5 stars

I dropped off the vehicle after hours. The drop off location was clearly marked, well lit, and the key drop off was clearly marked and easily accessible.

NANCY/WILLIAM L. on 7/15/2016
Rating: 4 out of 5 stars

Everything was fine.